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- Tasks: Support leaseholders with top-notch service and manage consultations in a hybrid role.
- Company: Leading housing organisation in West London with a commitment to community.
- Benefits: Flexible working environment, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Experience in housing and strong customer service abilities are essential.
- Other info: Join a supportive team and thrive in a dynamic work setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading housing organization in West London seeks a Leasehold Customer Liaison Officer to join their team. This hybrid role combines field-based responsibilities with office work. The ideal candidate will have experience in the housing sector and excellent customer service skills, ensuring that leaseholders receive the highest standard of support.
Responsibilities include managing consultations and providing a friendly service to a diverse range of homeowners. Applicants should be motivated and able to work independently while demonstrating resilience in dealing with challenges.
Hybrid Leasehold Resident Services Liaison in London employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Leasehold Resident Services Liaison in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at organisations similar to the one you're applying for. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and housing. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your resilience! Think of examples from your past where you've tackled challenges head-on. This will demonstrate your ability to handle tough situations, which is key for a Leasehold Customer Liaison Officer.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Leasehold Resident Services Liaison in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the housing sector and showcases your customer service skills. We want to see how you can bring value to our team, so don’t be shy about sharing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Resilience: In your application, mention specific challenges you've faced in previous roles and how you overcame them. We appreciate candidates who can demonstrate resilience, especially in customer-facing situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Guinness Partnership
✨Know Your Housing Sector Stuff
Make sure you brush up on your knowledge of the housing sector before the interview. Familiarise yourself with current trends, challenges, and regulations that affect leaseholders. This will show that you're not just interested in the role but also genuinely invested in the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you went above and beyond to help someone. This will demonstrate your ability to handle diverse homeowner needs and showcase your friendly approach.
✨Demonstrate Your Independence
Since this role requires a lot of independent work, be ready to discuss how you manage your time and tasks effectively. Share examples of projects or responsibilities you've handled solo, highlighting your motivation and resilience when faced with challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. Consider asking about their approach to supporting leaseholders or how they handle feedback from homeowners.
