Housing Assistant

Housing Assistant

Barnsley Full-Time No home office possible
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The Guinness Partnership

At a Glance

  • Tasks: Join our team to provide excellent housing management services for residents.
  • Company: The Guinness Partnership, committed to equality and inclusivity.
  • Benefits: Part-time hours, competitive pay, and a supportive work environment.
  • Why this job: Make a real difference in residents' lives while developing your skills.
  • Qualifications: Customer service experience and strong communication skills required.
  • Other info: Opportunity for career growth in a dynamic and collaborative team.

Job Description

Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents?

We have a part time opportunity at our Extra Care Scheme in Barnsley. This is a permanent position, you will be working 18 hours per week, working Monday – Friday. This is a great opportunity for anyone who is a customer-focused team player. 

You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations.

What we’re looking for

We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance, but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate:

  • Experience of working with customers and acting on their feedback to deliver great customer service.
  • Able to work together and communicate well with others.
  • Sets high standards for themselves, with a focus on performance and excellence.
  • Demonstrates a positive, proactive, and enthusiastic approach.
  • Good level of IT skills and knowledge.
  • Good oral and written communications.
  • Good administration skills.
  • Basic understanding of Health & Safety requirements & best practice.

To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile.

If this sounds like the role you have been looking for, we would love to hear from you, apply today!

Role Profile – https://rps/ExtraCareAssistant.pdf  

Please note the hours for this role are being reviewed and may be increased to 25 hours per week.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

REEDTGP

Housing Assistant employer: The Guinness Partnership

At The Guinness Partnership, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and customer service. Our part-time Housing Assistant role in Barnsley not only provides a chance to make a meaningful impact in the lives of our residents but also offers opportunities for personal and professional growth within a dedicated team. With a commitment to equality and a focus on employee well-being, we ensure that every team member feels valued and empowered to excel.
The Guinness Partnership

Contact Detail:

The Guinness Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector or those who work at The Guinness Partnership. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills and how you’ve gone the extra mile for customers.

✨Tip Number 3

Show your enthusiasm! When you get the chance to meet the team, let your passion for helping residents shine through. A positive attitude can make a huge difference in how you're perceived.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.

We think you need these skills to ace Housing Assistant

Customer Service
Collaboration
Communication Skills
IT Skills
Administration Skills
Health & Safety Knowledge
Proactive Approach
Attention to Detail
Performance Focus
Feedback Implementation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Housing Assistant. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Customer Focus: Since we’re all about delivering excellent service, share specific examples of how you've gone the extra mile for customers in your previous roles. This will demonstrate your commitment to our values.

Keep It Clear and Concise: When writing your application, be clear and to the point. Avoid jargon and make sure your communication is easy to read. We appreciate straightforwardness!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at The Guinness Partnership

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Housing Assistant role and its responsibilities. Familiarise yourself with the key aspects of customer service and housing management, as well as the specific needs of residents in an Extra Care Scheme.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you’ve acted on feedback to improve service delivery, as this aligns perfectly with what the company values in a candidate.

✨Demonstrate Team Spirit

Since collaboration is key in this role, think of instances where you’ve successfully worked as part of a team. Be ready to discuss how you communicate effectively with others and contribute positively to group dynamics.

✨Be Proactive and Enthusiastic

During the interview, let your positive attitude shine through. Share your proactive approach to challenges and how you maintain high standards in your work. This will show that you’re not just a fit for the role, but also a great cultural match for the team.

Housing Assistant
The Guinness Partnership
Location: Barnsley
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