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- Tasks: Join us as a mobile Estate Assistant, maintaining gardens and cleaning communal areas.
- Company: The Guinness Partnership is dedicated to providing excellent customer service and community support.
- Benefits: Enjoy a permanent, full-time role with opportunities for growth and development.
- Why this job: Make a positive impact in your community while working in a supportive team environment.
- Qualifications: Experience in grounds maintenance and strong customer service skills are essential.
- Other info: A full UK driving license is required; NVQ 2 in Horticulture is a plus.
The predicted salary is between 24000 - 36000 £ per year.
We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Rotherham and surrounding areas. You will provide a high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal.
You will represent The Guinness Partnership on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.
What we’re looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills:
- Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
- Experience and knowledge of lawn, shrub, and plant care.
- Proven experience of achieving high levels of customer satisfaction.
- Ability to carry out physical tasks within Health & Safety guidelines.
- Ability to work effectively within a team and without high levels of supervision.
- Able to demonstrate Guinness Behaviours.
- Knowledge of Health & Safety legislation, including COSHH and PPE.
- Full UK driving license.
Desirable Qualifications
- NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent.
- PA1 and PA6 NPTC Certificates.
If this sounds like you then we’d love to hear from you!
Estate Assistant employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant
✨Tip Number 1
Familiarise yourself with the specific grounds maintenance tasks mentioned in the job description. Understanding the nuances of lawn, shrub, and plant care will help you stand out during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone the extra mile in previous roles. This will demonstrate your alignment with our customer-focused approach.
✨Tip Number 3
Brush up on your knowledge of Health & Safety legislation, especially COSHH and PPE. Being able to discuss these topics confidently will show that you take safety seriously and are ready to comply with regulations.
✨Tip Number 4
If you have any relevant qualifications like NVQ 2 in Horticulture or PA1 and PA6 NPTC Certificates, be prepared to discuss how they enhance your ability to perform the role effectively.
We think you need these skills to ace Estate Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and essential skills required for the Estate Assistant position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in grounds maintenance and customer service. Use specific examples that demonstrate your ability to meet the requirements outlined in the job description.
Showcase Your Skills: Make sure to mention any qualifications or certifications related to horticulture, health and safety legislation, and customer service. This could include NVQ qualifications or any relevant training you've completed.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work for The Guinness Partnership and how you align with their values.
How to prepare for a job interview at The Guinness Partnership
✨Showcase Your Customer Service Skills
Since the role is customer-focused, be prepared to discuss specific examples of how you've provided excellent customer service in previous positions. Highlight any situations where you went the extra mile to ensure customer satisfaction.
✨Demonstrate Your Grounds Maintenance Knowledge
Be ready to talk about your experience with grounds maintenance and gardening. Discuss the types of plants and shrubs you've worked with, and any relevant techniques or practices you follow to maintain high standards.
✨Understand Health & Safety Regulations
Familiarise yourself with Health & Safety legislation, including COSHH and PPE requirements. Be prepared to explain how you ensure compliance with these regulations in your work, as this is crucial for the role.
✨Emphasise Teamwork and Independence
The job requires both teamwork and the ability to work independently. Share examples of how you've successfully collaborated with others, as well as instances where you've taken initiative and worked without supervision.
