At a Glance
- Tasks: Join our Estates Team to provide top-notch gardening and grounds maintenance.
- Company: Be part of a customer-focused organisation dedicated to resident satisfaction.
- Benefits: Permanent, full-time role with opportunities for growth and development.
- Why this job: Make a real difference in your community while enjoying a dynamic work environment.
- Qualifications: Experience in grounds maintenance and strong customer service skills required.
- Other info: Work collaboratively with a supportive team and enjoy a fulfilling career.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning.
We have an opportunity for an Estate Assistant to join our team in the Aylesbury area on a permanent, full-time basis.
Responsibilities
You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained.
You will represent Guinness on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.
What we’re looking for
We are a customer-focussed organisation so we know that how we do things is just as important as what we do.
You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:
- Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.
- Experience and knowledge of lawn, shrub and plant care.
- Proven experience of achieving high levels of customer satisfaction.
- Ability to carry out physical tasks within Health & Safety guidelines.
- Ability to work effectively within a team and without high levels of supervision.
- Knowledge of Health & Safety legislation, Including COSHH and PPE.
How to apply
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
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Estate Assistant employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant
✨Tip Number 1
Get to know the company! Research Guinness and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their culture during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a great resident experience, think of examples from your past where you've gone the extra mile for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as an Estate Assistant at Guinness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Estate Assistant
Some tips for your application 🫡
Show Your Passion for Gardening: When writing your application, let us know why you love gardening and grounds maintenance. Share any personal experiences or projects that highlight your skills and enthusiasm for keeping spaces beautiful.
Highlight Customer Service Skills: Since we’re all about great resident experiences, make sure to showcase your customer service skills. Include examples of how you've gone the extra mile for customers in previous roles – it’ll really help us see your commitment!
Be Specific About Your Experience: Don’t just say you have experience; tell us what you’ve done! Mention specific tasks like lawn care, shrub maintenance, or cleaning communal areas. The more detail you provide, the better we can understand your background.
Check Your Health & Safety Knowledge: We take health and safety seriously, so make sure to mention your knowledge of relevant legislation like COSHH and PPE. This shows us you’re not only skilled but also responsible when it comes to working safely.
How to prepare for a job interview at The Guinness Partnership
✨Know Your Stuff
Make sure you brush up on your gardening and grounds maintenance knowledge. Familiarise yourself with different types of plants, lawn care techniques, and cleaning standards. This will show that you're not just passionate about the role but also well-informed.
✨Customer Service is Key
Since this role involves a lot of interaction with residents and contractors, be prepared to discuss your customer service experience. Think of specific examples where you went the extra mile to ensure satisfaction, as this will resonate well with the interviewers.
✨Health & Safety Awareness
Understand the basics of Health & Safety legislation, including COSHH and PPE. Be ready to talk about how you've applied these principles in previous roles. This shows that you take safety seriously and can work responsibly.
✨Team Player Vibes
Highlight your ability to work both independently and as part of a team. Share examples of how you've collaborated with colleagues or managed tasks without supervision. This will demonstrate your versatility and reliability in the workplace.