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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch responsive repairs and ensure customer satisfaction.
- Company: Join the Guinness Property Team, known for its supportive and collaborative culture.
- Benefits: Enjoy a competitive salary, hybrid working options, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by managing quality repair services.
- Qualifications: Experience in team management and knowledge of building maintenance and safety legislation.
- Other info: Dynamic role with a focus on collaboration and excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Crewe office. We are currently working to a hybrid working style. The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.
What we’re looking for
We know that how we do things is just as important as what we do, so you’ll not only be highly self-motivated with the rigour to pursue goals, but you’ll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.
Essential
- Up to date knowledge of building construction, maintenance, repairs and safety legislation.
- Experience of leading, managing, developing and motivating teams.
- Up to date knowledge of housing sector best practice and relevant legislation.
- Knowledge and experience of sub‑contractor management.
- Experience of successfully delivering an excellent customer focussed repair service.
- Experience of repairs management information systems.
- Excellent oral and written communications.
- Ability to manage and performance manage operational teams.
- Demonstrate the Guinness Behaviours.
Desirable
- Experience of working as part of a management team delivering front line services.
- Excellent organisational and time management skills.
Qualifications
Essential
- Experience of working as part of a management team delivering front line services.
- Excellent organisational and time management skills.
Desirable
- Site Management Safety (SMSTS).
This position will require a basic DBS check, which will be paid for by The Guinness Partnership. If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
Service Manager - Repairs in Crewe employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Repairs in Crewe
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Guinness or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it's through interviews or networking events, be ready to share specific examples of how you've led teams and delivered excellent customer service in repairs management.
✨Tip Number 3
Stay updated on industry trends! Brush up on the latest building construction and safety legislation. This knowledge will not only boost your confidence but also show employers that you're serious about the role and committed to delivering quality service.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents and experience. Plus, it shows you're genuinely interested in joining our team at Guinness, which is always a plus in our books!
We think you need these skills to ace Service Manager - Repairs in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your knowledge of building construction, team management, and customer service to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your experience aligns with our values. Don’t forget to mention your ability to collaborate and build relationships!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your leadership and problem-solving skills. We love seeing how you’ve gone the extra mile to deliver excellent service!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at The Guinness Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction, maintenance, and safety legislation. Being able to discuss these topics confidently will show that you're not just familiar with the theory but can apply it in practice.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and motivated teams in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to manage operational teams effectively.
✨Customer Focus is Key
Be ready to talk about your experience in delivering excellent customer-focused repair services. Share stories that highlight your commitment to customer satisfaction and how you’ve gone the extra mile to resolve issues.
✨Communicate Clearly
Practice your oral and written communication skills. You might be asked to explain complex information or write a brief report during the interview. Clear communication is essential for this role, so make sure you can articulate your thoughts well.
