At a Glance
- Tasks: Lead a team to provide top-notch housing support for older residents.
- Company: Join The Guinness Partnership, a leading affordable housing provider in England.
- Benefits: Enjoy 25-27 days holiday, competitive pension, and lifestyle benefits.
- Other info: Flexible working with opportunities for career growth and community engagement.
- Why this job: Make a real difference in the lives of vulnerable people while developing your leadership skills.
- Qualifications: Full UK driving licence, strong communication skills, and a passion for supporting others.
the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across Crewe and the Cheshire area.
Key responsibilities
- Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents.
- Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports.
- Team development: You will train and develop your team, motivating them to embrace the Guinness service style and manage any performance issues as required.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re‑invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
The Guinness Partnership are seeking a mission‑driven Independent Living Manager to manage our housing support services across Crewe and the Cheshire area. Reporting to, Stakeholder engagement : You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction : You will be a great relationship builder to ensure our residents receive the best service possible. Planning and prioritising : No two days are ever the same, and you will have a busy schedule, so good time management is essential. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile.
Essential criteria
- A full UK driving licence and access to your own vehicle.
- Demonstrates a sensitive and supportive approach to vulnerable people.
- Ability to work successfully with a diverse range of customers and partner agencies.
- Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible.
- Good communication skills, including interpersonal, written and computer literacy.
This position will require a basic DBS check which will be paid for by The Guinness Partnership.
Interviews will take place in person at our Crewe office on Monday 12 th October.
TGPCVL Benefits
- Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
- Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
- Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
- Performance Pay: Annual Performance Score bonus subject to eligibility.
- Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death.
- Health Plan Options: There are a couple of health care schemes available depending on the post grade.
- VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work.
- Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ
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Independent Living Manager in Congleton employer: The Guinness Partnership
Guinness is an exceptional employer, offering a dynamic work environment in Oldham with a strong commitment to employee growth and innovation. Our hybrid working model promotes a healthy work-life balance, while our investment in cutting-edge digital tools like Microsoft Dynamics 365 and AI technologies ensures that you will be at the forefront of digital product management. Join us to make a meaningful impact on resident experiences and operational efficiency, all within a supportive culture that values collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Manager in Congleton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Guinness Partnership.
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We think you need these skills to ace Independent Living Manager in Congleton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Guinness Partnership:Before hitting send, make sure to tailor your application specifically to The Guinness Partnership! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Guinness Partnership
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
