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For Companies At a Glance
- Tasks: Support the team with admin tasks for maintenance and repairs.
- Company: Join Guinness Partnership, a leading housing provider serving over 140,000 residents.
- Benefits: Enjoy a competitive salary, 27 days holiday, healthcare cashback, and great employee perks.
- Why this job: Be part of a customer-focused team making a real impact in people's lives.
- Qualifications: Experience in customer service and working with databases is essential.
- Other info: This is a permanent role based in Euston Road.
The predicted salary is between 24000 - 42000 £ per year.
Job Description
About UsThe Guinness Partnership provides services to more than 140,000 residents in our 65,000 homes nationwide. With a turnover of £360.5m and a truly national presence, Guinness is one of the leading housing providers in the sector.
Guinness Property provide repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents’ homes are safe and maintained to high standard.
About the roleWe have an exciting opportunity for an Area Works Coordinator to join our team in Euston Road on a permanent basis.
Your role as Area Works Coordinator will provide administration support to the regional operational team to deliver effective resource management and query handling for maintenance repairs and empty homes.
What we are looking forWe are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will have great attention to detail and have experience of working in a customer focused environment. You will also be able to demonstrate:
- Experience of working in a customer focused environment.
- Experience of working within agreed performance targets.
- Proven ability to work methodically, follow agreed. procedures and accurately record data and information.
- Ability to work in a fast-paced environment and under pressure.
- Experience of working with databases.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £30,030
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Healthcare Cashback Plan
- Pension Contributions – up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. Role Profile:Area Works Coordinator
* The advertised salary includes a Local Job Supplement of £4000
REEDTGP
Area Works Coordinator employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Works Coordinator
✨Tip Number 1
Familiarise yourself with the specific services provided by Guinness Property. Understanding their approach to repairs and maintenance will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your experience in customer-focused roles. Be ready to share examples of how you've successfully managed customer queries or improved service delivery in previous positions.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and meet performance targets. Think of specific instances where you thrived in a fast-paced environment and how you maintained accuracy in your work.
✨Tip Number 4
If you have experience with databases, be sure to mention it. Consider discussing any relevant software or systems you've used, as this will show your technical proficiency and readiness for the role.
We think you need these skills to ace Area Works Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Area Works Coordinator position. Tailor your application to highlight how your skills and experiences align with what Guinness is looking for.
Craft a Tailored CV: Ensure your CV reflects your experience in customer-focused environments and your ability to work under pressure. Use specific examples that demonstrate your attention to detail and methodical approach to tasks, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your relevant experience, particularly in resource management and query handling, and explain why you would be a great fit for the team at Guinness Property.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Area Works Coordinator position.
How to prepare for a job interview at The Guinness Partnership
✨Showcase Your Customer Focus
Since the role is in a customer-focused environment, be prepared to share specific examples of how you've successfully handled customer queries or improved customer satisfaction in your previous roles.
✨Demonstrate Attention to Detail
Highlight your ability to work methodically and accurately. You might want to discuss a time when your attention to detail made a significant difference in your work, especially in data recording or following procedures.
✨Prepare for Fast-Paced Scenarios
The job requires working under pressure, so think of instances where you thrived in a fast-paced environment. Be ready to explain how you prioritised tasks and managed your time effectively.
✨Familiarise Yourself with Databases
Since experience with databases is essential, brush up on any relevant software or systems you've used. Be ready to discuss how you've utilised these tools to manage information efficiently.
