At a Glance
- Tasks: Support public transport services by analysing data and ensuring accurate passenger information.
- Company: Join West Northamptonshire Council, a community-focused organisation dedicated to sustainable travel.
- Benefits: Enjoy competitive salary, diverse benefits, and a supportive work culture.
- Other info: Be part of a diverse team committed to innovation and empowerment.
- Why this job: Make a real difference in your community by enhancing public transport services.
- Qualifications: Strong analytical skills and good communication abilities are essential.
The predicted salary is between 31324 - 33017 £ per year.
Are you passionate about sustainable travel and ensuring efficient public transport services for your community? West Northamptonshire Council is seeking a dedicated individual to join our Highways and Transport Team as a Public Transport Officer.
In this varied and rewarding role, you will support the delivery of public transport services across West Northamptonshire by monitoring and analysing service performance data, including bus reliability and passenger usage trends. You will be responsible for producing and maintaining accurate passenger information, including timetables, maps and publicity materials across a range of digital, printed and roadside channels, while working closely with bus operators to ensure compliance with the Bus Open Data System (BODS). You will process registrations for new, revised and withdrawn bus services, providing advice to colleagues, councillors and local councils on proposed changes and their potential impact on communities. The role also includes administering concessionary travel pass applications, responding to customer enquiries, and supporting the delivery and maintenance of bus stop infrastructure. Working with contractors, operators and stakeholders, you will help ensure residents have access to accurate information and a high-quality public transport network.
To thrive in this role, you should demonstrate strong analytical and data management skills, ensuring accurate insights for informed decision-making. You should also have good communication and customer service skills to deal with inquiries. A solid understanding of public transport operations and policies will equip you to navigate the role seamlessly.
If you're ready to contribute to enhancing public transport services in West Northamptonshire, join us!
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.
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