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- Tasks: Analyse performance and drive improvements for services supporting people with sight loss.
- Company: Join Guide Dogs, a people-centred organisation focused on collaboration and innovation.
- Benefits: Flexible home-based work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while working with data-driven insights.
- Qualifications: Experience in performance analysis and a passion for continuous improvement.
- Other info: Enjoy a supportive environment with no direct management responsibilities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This is a home‑based position working Monday to Friday, 9am to 5pm. There may be occasional travel required for meetings or to attend a designated office.
Are you motivated by the chance to make a meaningful difference for people with sight loss? As a Performance & Improvement Specialist, you’ll play a central role in ensuring that every person we support receives a consistently high‑quality experience. You’ll analyse performance across our UK‑wide services, identify variations, and lead investigations that uncover opportunities for continuous improvement.
Working closely with service teams, you’ll apply methodologies such as Lean and Six Sigma to drive excellence, embed best practice, and make sure positive change is both measurable and sustainable. This role is perfect for someone who thrives on data‑driven insight, cross‑functional collaboration, and seeing improvements translate into real‑world impact.
You’ll deliver clear, evidence‑based reports, shape recommendations that consider the whole service ecosystem—from people and processes to dogs and service users—and help teams move from insight to action. With no direct line management responsibilities, your influence comes through expertise, communication, and building strong professional relationships.
As part of Guide Dogs, you’ll join a people‑centred, expert, optimistic organisation that values collaboration, innovation, and continuous learning.
Performance and Improvement Specialist employer: The Guide Dogs for the Blind Association
Contact Detail:
The Guide Dogs for the Blind Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance and Improvement Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to performance improvement. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you’ve used data to drive improvements in past roles. We love seeing candidates who can translate numbers into actionable insights—make sure you highlight this in discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to make a difference for people with sight loss.
We think you need these skills to ace Performance and Improvement Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Performance and Improvement Specialist role. Highlight your experience with data analysis and methodologies like Lean and Six Sigma, as these are key to what we’re looking for.
Show Your Passion: We want to see your motivation for making a difference for people with sight loss. Share any relevant experiences or projects that demonstrate your commitment to improving services and driving positive change.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas and ensure your reports and recommendations are easy to understand—this reflects the clarity we value in our work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at The Guide Dogs for the Blind Association
✨Know Your Methodologies
Familiarise yourself with Lean and Six Sigma principles before the interview. Be ready to discuss how you've applied these methodologies in past roles, as this will show your understanding of the tools needed to drive performance improvement.
✨Showcase Your Data Skills
Prepare examples of how you've used data to identify performance variations and implement improvements. Highlight specific metrics or reports you've worked on, as this will demonstrate your ability to translate data into actionable insights.
✨Emphasise Collaboration
Since this role involves working closely with service teams, think of instances where you've successfully collaborated across functions. Share stories that illustrate your communication skills and how you’ve built strong professional relationships to achieve common goals.
✨Be Passionate About Impact
Express your motivation for making a difference for people with sight loss. Share why this cause resonates with you and how you envision your role contributing to positive change. This will help convey your alignment with the organisation's values.
