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For Companies At a Glance
- Tasks: Support staff and volunteers to deliver life-changing services in a dynamic environment.
- Company: Join the Guide Dogs for the Blind Association, making a real difference in people's lives.
- Benefits: Full-time role with a supportive team and opportunities for personal growth.
- Other info: Work 35 hours a week in a vibrant, people-focused setting.
- Why this job: Be the friendly face that keeps operations running smoothly while helping others.
- Qualifications: Experience in admin or customer service, with strong organisational skills.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The Guide Dogs for the Blind Association is recruiting for an Operations Support Coordinator based at the Reading office. You will support staff and volunteers, ensuring they have what they need to deliver life-changing services across the organisation. This is a varied and rewarding role where you’ll be the friendly face at reception, the organiser behind the scenes, and the go-to person for keeping operations running smoothly.
You’ll handle enquiries, maintain accurate records, support Guide Dogs services and volunteer teams, and take ownership of local health and safety activities, site maintenance, pool vehicles, and maintaining a safe, professional, and welcoming office environment. You’ll also be involved in tasks such as booking hotels, sending puppy packs, supporting seasonal events and senior visits, raising purchase orders, training new starters, and preparing donations for banking. Your attention to detail and proactive approach will contribute to the success of our operations.
If you’re organised and thrive in a busy, people-centred environment, this is your chance to join a team that’s changing lives every day.
This role will be based on site at our Reading office, working closely with the Operations team. You’ll work 35 hours per week, 9am to 5pm, Monday to Friday.
Responsibilities
- Provide reception and front-office support, greet visitors and manage inquiries.
- Coordinate administrative tasks, maintain accurate records, and support various Guide Dogs services and volunteer teams.
- Own local health and safety activities, coordinate site maintenance, and manage pool vehicles.
- Ensure the office environment is safe, professional, and welcoming.
- Book hotels and manage travel arrangements; distribute puppy packs.
- Support seasonal events and senior visits; assist with fundraising and donations processing.
- Raise purchase orders, train new starters, and contribute to general office operations.
Requirements and Qualifications
- Experience in administrative support, customer service, or general office environments.
- Strong organisational skills and attention to detail.
- Ability to work in a busy, people-focused setting and collaborate with staff and volunteers.
- Commitment to the organisation’s mission and values.
Working Arrangements
- Location: Reading, England, United Kingdom
- Working hours: 35 hours per week, 9:00–17:00, Monday to Friday
- Employment type: Full-time
- Seniority level: Entry level
- Job function: Administrative, Customer Service, and General Business
- Industries: Non-profit Organizations and Civic and Social Organizations
Note: This role includes the base pay range information as provided by The Guide Dogs for the Blind Association. Your actual pay will be based on your skills and experience; speak with your recruiter to learn more.
Reading, England, United Kingdom – location for this posting.
#J-18808-Ljbffr
Operations Support Coordinator employer: The Guide Dogs for the Blind Association
Contact Detail:
The Guide Dogs for the Blind Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Guide Dogs for the Blind Association. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their life-changing work.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to operations support and customer service. Think about examples from your past experiences that highlight your organisational skills and attention to detail. We want you to shine!
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; ask insightful ones about the role and the team. This shows your enthusiasm and helps you gauge if it’s the right fit for you. Plus, it’ll make you stand out from the crowd!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Operations Support Coordinator role!
We think you need these skills to ace Operations Support Coordinator
Some tips for your application 🫡
Show Your Organisational Skills: In your application, make sure to highlight your organisational skills. We want to see how you can keep things running smoothly, just like the role requires. Share examples of how you've managed tasks or projects in the past!
Be Personable and Friendly: Since you'll be the friendly face at reception, let your personality shine through in your written application. We love a good vibe! Use a warm tone and show us that you’re approachable and ready to help.
Detail is Key: Pay attention to detail in your application. Just like maintaining accurate records is crucial for this role, we want to see that you can present your information clearly and without errors. Double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Guide Dogs for the Blind Association
✨Know the Organisation
Before your interview, take some time to research The Guide Dogs for the Blind Association. Understand their mission and values, and think about how your skills can contribute to their goals. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Organisational Skills
As an Operations Support Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your attention to detail and how it has positively impacted your previous roles.
✨Prepare for Common Questions
Anticipate questions related to customer service and administrative support. Be ready to discuss how you handle inquiries, manage records, and support teams. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you might support, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.