Guide Dog Partnership Operations Lead

Guide Dog Partnership Operations Lead

Full-Time 28800 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead guide dog training and support for individuals with sight loss.
  • Company: Join The Guide Dogs for the Blind Association, a leading charity dedicated to helping visually impaired people.
  • Benefits: Enjoy flexible working, generous leave, pension scheme, and employee discounts.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: GCSEs in Maths and English, leadership experience, and knowledge of the visually impaired sector required.
  • Other info: Remote work with travel; commitment to diversity and safeguarding.

The predicted salary is between 28800 - 42000 ÂŁ per year.

Join to apply for the Guide Dog Partnership Operations Lead role at The Guide Dogs for the Blind Association

Join to apply for the Guide Dog Partnership Operations Lead role at The Guide Dogs for the Blind Association

The Guide Dogs for the Blind Association provided pay range

This range is provided by The Guide Dogs for the Blind Association. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

The Guide Dog Partnership Operations Lead helps people with sight loss to live the life they choose by leading the regional delivery of guide dog partnership training maintaining our ethical and standardised approach to dog training and dog welfare. Overseeing the regional partnership teams to ensure high quality dog and client training from match ready to qualified, sustainable partnership.

We’re committed to enabling our staff to work where best suits the needs of the individual, their team, and the organisation. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday, working from home with frequent travel around the South Region.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

• Six sigma and/or knowledge of continuous improvement methodology.

• GCSEs in Maths and English minimum grade C or equivalent (QCF level 2 / SQCF level 5)

• Proven track record in leading and performance managing a multi-skilled / multi-disciplinary team of staff, to achieve results balancing local needs against national priorities.

• Experience of developing and delivering people centred services to external customers.

• Experience of working in the third sector.

• Experience of introducing major new initiatives/services which affect organisational change.

• Proven experience of budget management.

• An understanding of customer relations and meeting the needs of a variety of customers.

• An understanding of the principles required for effective financial management.

• Experience of managing and working with services for blind or partially sighted people.

• Computer literate with a good knowledge of Microsoft Office packages.

• Understanding of supporter recruitment and management.

• An understanding of the Visually Impaired sector.

• Excellent organisational skills, working under pressure and to deadlines.

• Able to lead on internal and external communications with effective public speaking and presentation skills.

• Experience in working with the media with a range of communication techniques.

• Excellent interpersonal skills with the ability to inspire, motivate and collaborate with a range of stakeholders.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

About Us

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offence, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Non-profit Organizations

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Guide Dog Partnership Operations Lead employer: The Guide Dogs for the Blind Association

The Guide Dogs for the Blind Association is an exceptional employer dedicated to empowering individuals with sight loss, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, a comprehensive benefits package including a generous pension scheme, and a commitment to diversity and inclusion, employees are encouraged to thrive in their roles while making a meaningful impact in the community. Join us in Nottingham, where you can lead innovative initiatives in a collaborative environment that values your contributions and fosters personal development.
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Contact Detail:

The Guide Dogs for the Blind Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guide Dog Partnership Operations Lead

✨Tip Number 1

Familiarise yourself with the principles of Six Sigma and continuous improvement methodologies. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to enhancing operational efficiency.

✨Tip Number 2

Network with professionals in the third sector, especially those involved with services for blind or partially sighted individuals. Engaging with this community can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in leading multi-disciplinary teams. Be ready to share specific examples of how you've balanced local needs with national priorities, as this is crucial for the role.

✨Tip Number 4

Brush up on your public speaking and presentation skills. As the role involves effective communication with various stakeholders, showcasing your ability to inspire and motivate others will set you apart.

We think you need these skills to ace Guide Dog Partnership Operations Lead

Six Sigma
Continuous Improvement Methodology
GCSEs in Maths and English (minimum grade C)
Team Leadership
Performance Management
Customer Service Development
Third Sector Experience
Organisational Change Management
Budget Management
Customer Relations
Financial Management Principles
Experience with Services for the Visually Impaired
Microsoft Office Proficiency
Supporter Recruitment and Management
Understanding of the Visually Impaired Sector
Excellent Organisational Skills
Public Speaking and Presentation Skills
Media Communication Techniques
Interpersonal Skills
Inspiring and Motivating Stakeholders

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the requirements of the Guide Dog Partnership Operations Lead role. Focus on your leadership experience, budget management, and any work you've done in the third sector.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for supporting people with sight loss. Mention specific experiences that showcase your ability to lead teams and manage partnerships effectively.

Highlight Relevant Skills: In your application, emphasise your knowledge of continuous improvement methodologies like Six Sigma, as well as your organisational skills and experience in customer relations. These are key attributes for the role.

Showcase Your Understanding of the Sector: Demonstrate your understanding of the visually impaired sector and the challenges faced by individuals with sight loss. This will show your commitment to the mission of The Guide Dogs for the Blind Association and your readiness to contribute meaningfully.

How to prepare for a job interview at The Guide Dogs for the Blind Association

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Guide Dog Partnership Operations Lead. Familiarise yourself with the key skills required, such as team leadership and budget management, so you can confidently discuss your relevant experience.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your ability to lead multi-disciplinary teams and manage performance. Highlight any experience you have in the third sector or working with visually impaired individuals, as this will be particularly relevant.

✨Communicate Effectively

Since the role involves public speaking and communication with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you would handle internal and external communications effectively.

✨Demonstrate Your Commitment to Diversity

The Guide Dogs for the Blind Association values diversity and inclusion. Be prepared to discuss how you can contribute to a diverse workplace and support under-represented groups, especially those with disabilities.

Guide Dog Partnership Operations Lead
The Guide Dogs for the Blind Association
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