The Guardsman Hotel in London is seeking a Reception Manager to lead the reception team and ensure outstanding guest service. Reporting to the General Manager, you will drive front desk strategy, guest satisfaction and operational excellence in a busy luxury setting.
You will manage, coach and train staff to maintain the highest service standards, greet guests warmly and handle inquiries with professionalism, both face-to-face and by phone.
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Guest Experience & Front Desk Manager in London employer: The Guardsman Hotel
The Guardsman Hotel in London is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With a focus on luxury service, team members benefit from comprehensive training and growth opportunities, all while working in a prestigious location that values excellence and professionalism.