The Guardsman Hotel in London is seeking a Reception Manager to lead the reception team and ensure outstanding guest service. Reporting to the General Manager, you will drive front desk strategy, guest satisfaction and operational excellence in a busy luxury setting.
You will manage, coach and train staff to maintain the highest service standards, greet guests warmly and handle inquiries with professionalism, both face-to-face and by phone.
#J-18808-Ljbffr