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- Tasks: Manage customer accounts and ensure smooth cash flow while providing excellent service.
- Company: Join a growing family business with a supportive and fun team culture.
- Benefits: Enjoy 22 days holiday, free lunch Fridays, and a business closure over Christmas.
- Why this job: Make a real impact in a friendly environment while developing your skills in credit control.
- Qualifications: Experience in credit control, strong organizational skills, and proficiency in Excel and accounting software.
- Other info: Work Monday to Friday, 8am - 5pm, in a diverse and close-knit company.
The predicted salary is between 28800 - 43200 £ per year.
Description: Are you an organised, confident and proactive credit controller with a passion for delivering excellent customer service? Our client, a growing family business, is seeking a Credit Controller to join their finance team. This is a fantastic opportunity to play a key role in managing customer accounts, ensuring smooth cash flow and working with an excellent team.
What You’ll Do
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Act as the main point of contact for customer account queries, building and maintaining strong relationships.
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Monitor and control customer debts, prioritising cash flow and minimising risk.
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Evaluate new and existing accounts for creditworthiness and recommend appropriate credit terms.
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Manage reconciliation tasks, including customer portals and integrations (EDI).
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Create and distribute account statements, overdue letters, and credit status reports.
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Collaborate closely with sales and finance teams to resolve issues and improve processes.
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Provide exceptional service while adhering to strict procedures.
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Credit control experience.
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Strong organisational and time management skills.
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Proficiency in Excel, Outlook, and accounting software.
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A customer-focused approach with excellent communication and relationship management abilities.
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Analytical mindset with problem-solving skills.
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Resilience and the ability to thrive under pressure and manage high workloads.
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A friendly, confident and personable personality!
Extras
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Monday to Friday, 8am – 5pm
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40 hours per week
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22 days holiday plus bank holidays, with the opportunity to buy more
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Business closes over Christmas
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Fun staff events
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Free lunch Fridays
Why Join?
This is more than just a credit control role. You’ll have the chance to make a tangible impact, drive efficiencies, and be part of a supportive, friendly and fun team within a diverse and close-knit company.
Credit Controller employer: The Guardian
Contact Detail:
The Guardian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the company's values and culture. Since this is a family business, showing that you align with their friendly and supportive environment can set you apart during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed customer accounts in the past. Highlight your ability to build strong relationships and resolve issues, as these are key aspects of the role.
✨Tip Number 3
Brush up on your Excel and accounting software skills. Being proficient in these tools will not only help you in the role but also demonstrate your commitment to efficiency and accuracy.
✨Tip Number 4
Showcase your problem-solving abilities by preparing to discuss specific challenges you've faced in credit control and how you overcame them. This will highlight your analytical mindset and resilience.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your credit control experience in your CV and cover letter. Mention specific examples of how you've managed customer accounts, monitored debts, and improved cash flow.
Showcase Your Skills: Clearly outline your strong organizational and time management skills. Provide examples of how you've used Excel, Outlook, and accounting software effectively in previous roles.
Demonstrate Customer Focus: In your application, highlight your customer-focused approach. Share instances where you've built strong relationships with clients and provided exceptional service.
Express Your Personality: Since the company values a friendly and personable personality, don't hesitate to let your character shine through in your cover letter. Share a bit about yourself and why you would be a great fit for their team.
How to prepare for a job interview at The Guardian
✨Showcase Your Customer Service Skills
Since the role emphasizes delivering excellent customer service, be prepared to share specific examples of how you've successfully managed customer queries and built strong relationships in your previous roles.
✨Demonstrate Your Analytical Mindset
Highlight your analytical skills by discussing how you've evaluated creditworthiness in the past. Be ready to explain your thought process when recommending credit terms for new and existing accounts.
✨Prepare for Technical Questions
Familiarize yourself with the accounting software and tools mentioned in the job description. Be ready to discuss your proficiency in Excel and how you've used it to manage customer accounts or cash flow effectively.
✨Exude Confidence and Friendliness
The company values a friendly and personable personality. Practice conveying confidence during the interview while maintaining a warm demeanor. This will help you connect better with the interviewers and reflect the company culture.