Strategic B2B Ecommerce Customer Success Manager in Tonbridge

Strategic B2B Ecommerce Customer Success Manager in Tonbridge

Tonbridge Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
The Growth Foundation

At a Glance

  • Tasks: Enhance client relationships and drive account growth in the ecommerce space.
  • Company: The Growth Foundation, a leader in B2B ecommerce solutions.
  • Benefits: Competitive salary, hybrid working, and a focus on professional development.
  • Other info: Collaborative environment with opportunities for process improvements.
  • Why this job: Join a dynamic team and make a real impact on client success.
  • Qualifications: Experience in account management within ecommerce and logistics.

The predicted salary is between 40000 - 50000 Β£ per year.

The Growth Foundation is seeking a B2B Customer Success Manager to enhance client relationships in the ecommerce space. This role involves owning customer accounts, ensuring seamless fulfilment operations, and driving account growth through upsell opportunities. You will collaborate with cross-functional teams and contribute to process improvements while maintaining high service levels.

Ideal candidates will have account management experience within ecommerce and logistics environments. Alongside a competitive salary, the position offers hybrid working and a development-oriented environment.

Strategic B2B Ecommerce Customer Success Manager in Tonbridge employer: The Growth Foundation

The Growth Foundation is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on hybrid working arrangements, we offer our team members the flexibility to thrive while engaging in meaningful work that drives client success in the ecommerce sector. Our commitment to professional growth ensures that you will have ample opportunities to advance your career within a supportive environment.

The Growth Foundation

Contact Details:

The Growth Foundation Recruitment Team

We think you need these skills to ace Strategic B2B Ecommerce Customer Success Manager in Tonbridge

Account Management
Customer Relationship Management
Ecommerce Knowledge
Logistics Experience
Fulfilment Operations
Upselling Skills
Cross-Functional Collaboration