Senior Account Manager - Digital Marketing Agency in London

The Opportunity

Our client is one of the leading Digital Agencies in the Construction and Built Environment sectors. As they continue to grow, they need a highly motivated, super organised, personable person to lead some of their biggest accounts. This is a client-facing role for someone that thrives on building relationships, delivering first-class service, and turning complex ideas into engaging content. This is a chance to own relationships, push initiatives, and steer projects from concept through to delivery with the amazing internal teams.

About our Client

They are the UK’s number one marketing agency in the built environment. They help leading product manufacturers, service providers, contractors and innovators tell compelling stories and achieve measurable business results through strategic content, digital campaigns, and creative communications.

Key Responsibilities

• Delivering planned communication campaigns on time, to a high standard and within budget.
• Project management: you will define KPIs and success metrics, tracking progress, and proactively surfacing insights and optimisation ideas.
• Client meetings: It is essential that you get close to your clients. You will use meetings to act as a proactive consultant — spotting growth opportunities, suggesting new channels, content angles, or strategic tweaks for your clients.
• Managing the provision of engaging content for press articles, websites, brochures and social media.
• Developing excellent working relationships with relevant editorial teams or publishers, maximising opportunities for press coverage.
• Managing digital marketing programmes. You will be sufficiently knowledgeable about the main digital content channels to be able to analyse and report on results.
• You will oversee the production of graphic and video content – working with the appropriate internal and external teams.
• Contributing to new business acquisition.

Required Skills & Qualifications

• Minimum 6 years in a digital marketing, PR, or communications role (agency experience preferred).
• Client-facing excellence: Confident in leading meetings, presenting ideas, and building trust through face-to-face engagement as well as day-to-day management.
• Content-led: Strong background in writing, editing, or content creation.
• Exceptional project management skills with a proven ability to manage multiple projects simultaneously.
• Educated to degree level – this is a mandatory requirement.
• Full, clean UK driving licence required.

What's on Offer

• £45,000-£55,000 basic salary.
• Hybrid working: 3 days in office, 2 days from home.
• 28 days holiday allowance plus your birthday off.
• £1,000 training budget (renewed annually).
• Annual Christmas trip & regular team socials.
• Private health insurance (after 1 year of service).
• Opportunity to develop within a fast-paced, ambitious, and supportive agency.

This role is based in Central London or Northampton. If you're looking for a role where you can build something meaningful, move quickly and have a genuine impact on a growing business, we'd love to hear from you.

Please note: Due to the high volume of applications we receive, only candidates selected for interview will be contacted. If you have not heard from us within two weeks of submitting your application, please assume your application has been unsuccessful on this occasion.

Our client is proud to be an equal opportunities employer and is committed to building an inclusive workplace. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.