At a Glance
- Tasks: Own the DTC website, driving performance and conversion through data-driven decisions.
- Company: Fast-growing DTC brand in Central London with a focus on innovation.
- Benefits: Competitive salary, equity options, hybrid work model, and a dynamic team environment.
- Other info: Join a small, agile team where your contributions directly influence success.
- Why this job: Take charge of a key business engine and make a real impact on growth.
- Qualifications: Solid ecommerce experience, strong Shopify skills, and analytical mindset.
The predicted salary is between 50000 - 60000 £ per year.
Salary: £50,000 to £60,000 DOE (plus equity)
Location: Central London. Hybrid
Role Type: Full Time
About the Role
Our client is a fast-growing DTC brand that has scaled quickly. They are now looking for an Ecommerce Manager to take full ownership of the website. This isn't a role where you manage the brand website on the side. The site is the main engine of the business, and this person owns it: the platform, the trading, the CRO, the roadmap. You will report into the Head of Growth and work closely with an in-house design resource and an external web development agency, both of which you will brief and manage day to day.
What you will own
- Trading and revenue
- Day-to-day performance of the DTC website, reacting quickly to what the data is telling you
- Subscription management, and the levers that drive retention and lifetime value
- Conversion rate, average order value and the overall shape of the trading calendar
- CRO, UX and platform
- The Shopify platform end to end, including the growing list of SKUs and bundles that sit on it
- A live CRO and testing programme, built on real customer insight rather than guesswork
- The web development agency relationship, briefing and holding them accountable for site builds and technical changes
- The in-house design resource, directing their output on web and CRO projects
- Data and reporting
- Reporting across revenue, conversion, AOV and the other numbers that matter to the business
- Turning that reporting into clear next actions
What you will bring
Essential
- Solid experience in ecommerce, ideally within a DTC or subscription business
- Strong hands-on Shopify experience, including managing a platform with a high SKU/bundle count
- A track record of driving CRO and conversion improvements through testing
- Comfortable owning and briefing agency relationships
- Strong analytical skills, confident pulling insight out of GA4 and platform data
Desirable
- Experience in a subscription or D2C consumer goods business
- Exposure to international ecommerce growth, particularly in the EU
The Role in Context
The team is small and lean, with growth genuinely core to the business. This role has no direct reports, but you'll have real ownership: briefing and managing the web agency and design team rather than sitting in a queue waiting for resource. It's a role for someone who wants to be close to the numbers and the site, not just overseeing from a distance.
Interested?
If this sounds like your kind of role, we would love to hear from you. Apply now.
Please note that due to the high volume of applications we receive, we are not always able to respond to everyone individually. If you have not heard from us within two weeks, please assume that your application has not been successful on this occasion.
Our client is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of age, disability, gender, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to building diverse teams and creating an inclusive workplace where everyone can do their best work.
Ecommerce Manager in London employer: The Growth Foundation
The Growth Foundation is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. With a focus on employee development, we provide ample opportunities for growth within one of the UK's most exciting consumer brands, all while being located in a dynamic environment that encourages creativity and forward-thinking. Join us to make a meaningful impact in the ecommerce space and thrive in a role that values your expertise and passion.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The Growth Foundation are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The Growth Foundation for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The Growth Foundation as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The Growth Foundation’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
We think you need these skills to ace Ecommerce Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The Growth Foundation, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The Growth Foundation's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The Growth Foundation. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The Growth Foundation
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The Growth Foundation uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The Growth Foundation. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
