At a Glance
- Tasks: Build strong relationships and support customers in the healthcare sector.
- Company: Join a forward-thinking organisation in the growing healthcare industry.
- Benefits: Up to £36,500 salary, hybrid working, bonuses, and private healthcare.
- Other info: Enjoy a collaborative culture with clear progression opportunities.
- Why this job: Make a real impact by driving customer engagement and growth.
- Qualifications: Experience in sales or customer success; strong relationship-building skills.
The predicted salary is between 36500 - 36500 £ per year.
The Opportunity
We’re partnering with a growing and forward‑thinking organisation within the healthcare sector, currently investing in its commercial function as it continues to scale. With an established customer base and innovative digital offering, the business is creating an exciting opportunity for a Customer Development Executive to join the team and play a key role in driving customer engagement, onboarding, and growth. This is a highly visible role where you’ll work closely with both new and existing customers, supporting digital adoption, strengthening relationships, and directly contributing to commercial success. Ideal for someone who enjoys a blend of sales, account management and customer success, this position offers real variety and the chance to build a rewarding career in a growing sector.
What You’ll Be Doing
- Building strong, long‑term relationships with customers across the healthcare sector
- Supporting onboarding and adoption of a digital B2B platform
- Managing both inbound and outbound customer engagement activity
- Identifying opportunities to grow accounts and increase customer value
- Supporting customer retention and year‑on‑year account growth
- Handling customer queries in a professional and solutions‑focused manner
- Maintaining accurate records using CRM systems and internal tools
- Collaborating with internal teams across sales, marketing and operations
- Contributing to reporting, insights and commercial trend analysis
- Driving a mix of new business activity and growth of existing accounts
What We’re Looking For
This role would suit someone who:
- Has experience in sales, account management, customer success or client engagement
- Enjoys building relationships and delivering a high‑quality customer experience
- Is confident, proactive and comfortable speaking with customers regularly
- Has a strong commercial mindset and can spot opportunities to grow accounts
- Is organised, disciplined and able to manage multiple priorities
- Is tech‑savvy and comfortable using CRM systems and digital platforms
- Can support customers through change, particularly digital transformation
- Experience in healthcare, dental, pharmacy or B2B environments
What matters most is attitude, motivation and the ability to build strong, trusted relationships.
The Package
- Up to £36,500 basic salary (depending on experience)
- Quarterly performance related bonus
- Hybrid working model with a mix of office and customer visits
- Opportunity to work within a growing, innovative sector
- Strong support network and collaborative team culture
- Clear progression and development opportunities
- Private healthcare and additional benefits package
Customer Development Executive in London employer: The Growth Consultants
As a leading organisation in the healthcare sector, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our competitive compensation package, including a generous car allowance and performance-related bonuses, reflects our commitment to recognising talent and driving success. Join us in the UK, where you will have the opportunity to make a significant impact while working alongside industry experts in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector on LinkedIn or at industry events. Building connections can lead to referrals and insider info about job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its digital offerings. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to customer engagement.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in sales and account management makes you the perfect fit for the Customer Development Executive role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Development Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Development Executive role. Highlight your experience in sales, account management, and customer success to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the healthcare sector and how your background can help drive customer engagement and growth.
Showcase Your Tech Savviness:Since we’re looking for someone who’s comfortable with CRM systems and digital platforms, don’t forget to mention any relevant tech skills or experiences. We love seeing candidates who are ready to embrace digital transformation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Growth Consultants
✨Know Your Customer
Before the interview, research the company and its customer base in the healthcare sector. Understand their digital B2B platform and how it benefits customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with customers in the past. Highlight your experience in sales, account management, or customer success, and be ready to discuss how you can apply those skills to strengthen relationships in this new role.
✨Be Ready for Scenario Questions
Expect questions about handling customer queries and managing multiple priorities. Think of specific situations where you've demonstrated a solutions-focused approach and how you supported customers through change, especially in a digital context.
✨Demonstrate Your Tech Savviness
Since the role involves using CRM systems and digital platforms, be prepared to discuss your experience with these tools. Share any relevant examples of how you've used technology to enhance customer engagement or streamline processes in previous roles.