At a Glance
- Tasks: Build strong relationships and drive customer engagement in the healthcare sector.
- Company: Join a forward-thinking organisation revolutionising healthcare with innovative digital solutions.
- Benefits: Up to £36,500 salary, hybrid working, bonuses, and private healthcare.
- Other info: Collaborative team culture with clear progression opportunities.
- Why this job: Make a real impact in a growing sector while developing your career.
- Qualifications: Experience in sales or customer success; strong relationship-building skills.
The predicted salary is between 36500 - 36500 £ per year.
The Opportunity
We’re partnering with a growing and forward‑thinking organisation within the healthcare sector, currently investing in its commercial function as it continues to scale. With an established customer base and innovative digital offering, the business is creating an exciting opportunity for a Customer Development Executive to join the team and play a key role in driving customer engagement, onboarding, and growth. This is a highly visible role where you’ll work closely with both new and existing customers, supporting digital adoption, strengthening relationships, and directly contributing to commercial success. Ideal for someone who enjoys a blend of sales, account management and customer success, this position offers real variety and the chance to build a rewarding career in a growing sector.
What You’ll Be Doing
- Building strong, long‑term relationships with customers across the healthcare sector
- Supporting onboarding and adoption of a digital B2B platform
- Managing both inbound and outbound customer engagement activity
- Identifying opportunities to grow accounts and increase customer value
- Supporting customer retention and year‑on‑year account growth
- Handling customer queries in a professional and solutions‑focused manner
- Maintaining accurate records using CRM systems and internal tools
- Collaborating with internal teams across sales, marketing and operations
- Contributing to reporting, insights and commercial trend analysis
- Driving a mix of new business activity and growth of existing accounts
What We’re Looking For
This role would suit someone who:
- Has experience in sales, account management, customer success or client engagement
- Enjoys building relationships and delivering a high‑quality customer experience
- Is confident, proactive and comfortable speaking with customers regularly
- Has a strong commercial mindset and can spot opportunities to grow accounts
- Is organised, disciplined and able to manage multiple priorities
- Is tech‑savvy and comfortable using CRM systems and digital platforms
- Can support customers through change, particularly digital transformation
- Experience in healthcare, dental, pharmacy or B2B environments
What matters most is attitude, motivation and the ability to build strong, trusted relationships.
The Package
- Up to £36,500 basic salary (depending on experience)
- Quarterly performance related bonus
- Hybrid working model with a mix of office and customer visits
- Opportunity to work within a growing, innovative sector
- Strong support network and collaborative team culture
- Clear progression and development opportunities
- Private healthcare and additional benefits package
Customer Development Executive employer: The Growth Consultants
Join a dynamic and innovative healthcare organisation that prioritises employee growth and collaboration. As a Customer Development Executive, you'll benefit from a supportive team culture, hybrid working model, and clear progression pathways, all while contributing to meaningful customer engagement in a rapidly evolving sector. With competitive salary packages and private healthcare, this role offers a rewarding career in a forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Executive
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, attend industry events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by researching the company and its digital offerings. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to customer engagement and growth.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in sales and account management, and how you can help drive customer success. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Development Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Development Executive role. Highlight any experience in sales, account management, or customer success, and don’t forget to mention your tech-savviness with CRM systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the healthcare sector and how you can contribute to our team. Be sure to mention specific examples of how you've built strong customer relationships in the past.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at The Growth Consultants
✨Know Your Customer
Before the interview, do your homework on the company and its customer base. Understand their digital B2B platform and how it benefits clients in the healthcare sector. This will help you demonstrate your interest and show that you're ready to engage with customers effectively.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built strong relationships with clients. Highlight how you’ve supported onboarding and customer engagement, as this role is all about fostering connections and driving growth.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of specific situations where you’ve turned a challenge into an opportunity, especially in a sales or account management context.
✨Demonstrate Your Tech Savviness
Since the role involves using CRM systems and digital platforms, be prepared to discuss your experience with these tools. If you have any examples of how you've used technology to enhance customer engagement or streamline processes, make sure to share them!
