At a Glance
- Tasks: Lead strategic growth and manage high-value healthcare accounts.
- Company: Market-leading provider of essential services in the healthcare sector.
- Benefits: Up to £70,000 salary, bonus scheme, 33 days holiday, and career development.
- Other info: Join a supportive culture with genuine progression opportunities.
- Why this job: Make a meaningful impact on healthcare while driving revenue growth.
- Qualifications: Experienced commercial professional with strong relationship-building skills.
The predicted salary is between 70000 - 70000 £ per year.
Up to £70,000 with £6,500 Car Allowance and 25% OTE
The Company
National Multi-Service Provider Supporting the Healthcare Sector. Our client is a market‑leading provider of essential services to the healthcare sector, supporting hospitals, trusts and clinical environments across the UK. With a strong reputation for service excellence, long‑term partnerships and operational reliability, our client helps healthcare organisations deliver safer, more efficient patient care every day.
The Role
Lead strategic growth across a high‑value healthcare portfolio. Our client has an exciting opportunity in their Commercial team for an Account Director – Healthcare. This is a senior leadership role for an experienced commercial professional who thrives in a relationship‑led environment and enjoys shaping long‑term customer strategy. You will take full ownership of commercial performance across your region — driving revenue growth, strengthening customer satisfaction and ensuring long‑term contract success. Working closely with operational leaders and local account management teams, you’ll influence renewals, retention and strategic development across a portfolio of major healthcare clients. This is a role where you can make a meaningful impact on both customer outcomes and business performance.
Responsibilities
- Analyse existing contracts to identify development and optimisation opportunities.
- Define customer‑specific objectives, KPIs and performance measures.
- Lead negotiations on contract extensions, expansions, pricing adjustments and optimisation.
- Build strong relationships with senior stakeholders and key decision‑makers.
- Implement a structured planned‑calling system to support retention and growth.
- Review lost business and complaints to drive continuous improvement.
- Lead renewal activity and proactively manage client risk to avoid re‑tender situations.
- Oversee tender processes for your customer portfolio.
- Identify and pursue opportunities to grow revenue and improve profitability.
- Develop strategic account plans for key customers and prospects.
- Manage high‑value accounts and specialist client projects.
- Coach and support General Managers and CRM teams to achieve growth targets.
- Provide analytical insight and recommendations to Contract Managers.
- Own portfolio performance across revenue, satisfaction and profitability.
- Collaborate with GMs, CRMs and Operations to exceed growth KPIs.
What Does Success Look Like?
Driving growth, strengthening relationships, elevating performance. Success in this role is defined by your ability to build trusted, long‑term partnerships with healthcare customers while delivering measurable commercial impact. You’ll be seen as a strategic advisor — someone who understands the pressures of the healthcare environment and can translate that into meaningful solutions.
Consistent achievement of revenue and growth KPIs. High customer satisfaction and reduced risk of re‑tenders. Clear, strategic account plans that drive long‑term value. Improved profitability across your regional portfolio.
What’s In It For You?
Salary up to £70,000 (DOE). Bonus Scheme. 33 Days Holiday. Career development pathways within a market‑leading organisation. Supportive, people‑first culture with genuine progression opportunities.
Account Director employer: The Growth Consultants
As a leading multi-service provider in the healthcare sector, our company offers an exceptional work environment for an Account Director looking to make a significant impact. With a competitive salary of up to £70,000, a generous bonus scheme, and 33 days of holiday, we prioritise employee well-being and career development within a supportive, people-first culture. Join us to drive strategic growth and build long-term partnerships that enhance patient care across the UK.
