At a Glance
- Tasks: Support individuals on their employability journey and promote health and wellbeing services.
- Company: Join The Growth Company, a leader in employability services within the NHS.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with a commitment to safeguarding and community support.
- Why this job: Make a real difference in people's lives by helping them overcome employment barriers.
- Qualifications: Experience in promoting services and strong communication skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
The Growth Company's (GC) Employability Service within Manchester Foundation Trust (MFT) is seeking a Work and Health Hub Guide to support delivery within our MFT Health and Wellbeing Hubs.
The successful candidate will promote the service across MFT sites, build relationships with hospital departments and partner organisations, generate referrals, complete triage and eligibility calls, and support participants through the initial stages of their employability journey.
At GC, we deliver Employability Services in partnership with Manchester University NHS Foundation Trust (MFT).
Through this service, we support people with disabilities and health conditions to find, stay in and succeed in work through tailored, person-centred employment support.
Working closely with individuals, employers and healthcare professionals, we help overcome barriers to employment, identify workplace solutions and create positive, sustainable outcomes that improve wellbeing and career prospects.
Key Responsibilities
- Raise awareness of the Employability Service across MFT through engagement activities, presentations, drop-ins, events and awareness campaigns to increase referrals into the service.
- Work to monthly set targets for referrals, attaching new participants to the programme who will continue engagement.
- Work in partnership with Health Hub teams, Integration Coordinators and Work and Health Coaches to achieve referral and engagement targets.
- Develop and implement a range of referral-generation activities, including telephone outreach, face-to-face engagement, follow-up calls, networking events and roadshows.
- Conduct triage calls and initial conversations with potential participants to identify their needs and suitability for support, completing all required onboarding activity.
- Refer people to relevant sources of further advice and support.
- Maintain effective communication with Work and Health Coaches and wider service teams to ensure seamless participant handovers.
- Complete initial assessment paperwork, including documentation to check eligibility for the programme and required initial assessments.
About You
- Experience of working with a range of organisations and stakeholders to promote services and generate referrals.
- Ability to organise and coordinate promotional activities, awareness events and engagement sessions.
- Understanding of the barriers faced by individuals with health conditions, disabilities or other challenges that may impact employment.
- Experience of building productive working relationships with healthcare professionals, community organisations or partner agencies.
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Ability to manage a varied workload and work effectively within a target‑driven environment.
Skills Required
- Excellent communication, engagement and relationship‑building skills, with a professional and confident telephone manner.
- Strong organisational and time‑management skills, with the ability to manage a varied workload.
- Confident working towards challenging targets and key performance indicators.
- Flexible approach to work, including occasional travel across MFT sites and community venues.
- Able to work independently and as part of a multidisciplinary team.
- Desirable experience within healthcare, wellbeing, employability or community services, or the ability to speak a community language relevant to Greater Manchester.
We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.
Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences.
If plagiarism is detected, meaning you present someone else's ideas or experiences, or AI-generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard.
All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process.
Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible.
If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco. uk or call us on 0161 237 4447.
Examples include
- Meeting the hiring manager or touring the venue in advance.
- Extra time for tasks.
- Interview questions shared beforehand.
- Accessibility software or equipment for assessments.
We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities.
As part of this, we've removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working.
Many roles will increasingly support full agile arrangements.
If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy.
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Work and Health Hub Guide employer: The Growth Company
The Growth Company is an exceptional employer, offering a collaborative culture that prioritises practical impact and employee development. As a Leadership Development Architect & Coach, you will have the opportunity to shape the future of leadership within the organisation while enjoying a flexible part-time schedule that supports work-life balance. With a commitment to fostering growth and providing meaningful learning experiences, this role is perfect for those seeking to make a significant difference in leadership development.
StudySmarter Expert Advice🤫
We think this is how you could land Work and Health Hub Guide
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Growth Company.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Growth Company!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Growth Company, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Growth Company or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Work and Health Hub Guide
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Growth Company:Before hitting send, make sure to tailor your application specifically to The Growth Company! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Growth Company
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
