Employment Advisor in Walkden

The Growth Company’s (GC) Employment, Justice and Health team have an exciting new opportunity for an Employment Advisor to deliver a range of guidance and training services for unemployed people, contributing to individual's progression into employment, training, and education. Within the Restart Scheme, you will be part of a government initiative that provides personalised support for up to 12 months to help people find a job in their local area and overcome any challenges that might be standing in the way of employment. Our highly skilled advisors and keyworkers work with a range of individuals, from people who have found themselves recently out of work to those with complex barriers such as physical disabilities, mental ill-health, and debt.

Key Responsibilities

• Work as part of a team to coordinate and deliver advice, guidance, and training interventions that meet the needs of unemployed individuals.
• Operate referral and liaison procedures with other agencies (e.g., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individual's achievement of skills and progression to employment, training, and education.
• Establish and deliver both one-to-one and group activities as part of customer interventions, including initial assessments, inductions, job search sessions, and follow-up appointments.
• Deliver one-to-one interventions at induction and assessment, ensuring individual learning needs are identified and addressed.
• Plan training and other interventions for each customer, providing support in planning and decision-making.
• Facilitate group learning sessions that improve employability.
• Report any safeguarding concerns relating to individuals.
• Participate in activities that support the work of the team and Work Solutions, such as tender/bid writing and the development of new products/services.

About You

• Ideally working in training, guidance, advice, and counselling environments.
• Previous experience working with vulnerable customer groups.
• Good knowledge of guidance and national standards.
• Working to targets with excellent knowledge of the local labour market, methods of recruitment, and awareness of growth industries.
• Good knowledge of welfare to work and the customer base.
• Rapport-building skills, professional and articulate.

Skills Required

• Must have previous experience working within sales, customer service, or the welfare to work industry.
• Ability to work under pressure in a high-performance environment.
• Well-developed IT skills, including MI systems, spreadsheets, diary management, email, and data security.
• Flexible approach to work, including willingness to travel and occasional unsociable hours.
• Ability to work to key performance indicators and challenging targets.
• Capacity to network and promote the organisation.