At a Glance
- Tasks: Support a dynamic team by managing enquiries, data input, and event planning.
- Company: Join The Growth Company, a vibrant organisation focused on making a difference.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Be part of a team that drives impactful projects and enhances client experiences.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Growth Company (GC) is seeking a highly organised and motivated Team Support Coordinator to join their dynamic team. In this role, you will assist and support both the project manager and a remote team of 5-20 members in the daily operations of the service.
Key Responsibilities
- Handle enquiries via calls, correspondence, emails, and face-to-face interactions.
- Liaise with advisors to ensure all clients are allocated within 48 hours, including planning visits and meetings with clients/partners.
- Accurately input data and information from clients, referrals, inquiries, and service use into in-house systems, CRMs, and databases.
- Confidently multi-task and collaborate with multiple departments to plan and promote meetings, events, seminars, and conferences.
- Manage delegate registrations/attendance and gather feedback.
- Process applications for programs and subscriptions, ensuring all policies and procedures are followed and documentation is correctly collected, sorted, and stored.
- Produce reports for management outlining service performance, impact data, funding requirements, and business timetables/timescales.
- Accurately raise purchase orders, sales invoices, process all invoices, and conduct financial period reconciliations and reporting in a timely manner.
- Monitor visits, suppliers, and contractors, conducting regular performance checks to ensure all contractual obligations and evidence are in place.
Experience
- Experience working with compliance in publicly funded programs.
- Communicating with clients via phone, email, and face-to-face interactions.
- Delivering projects to meet defined targets and manage competing priorities.
- Tracking and producing performance management data.
- Working with CRM and in-house systems/databases.
- High level of knowledge and understanding in contract management practices and compliance, especially regarding publicly funded programs.
About you
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Effective negotiation and listening skills.
- Proficient in IT applications such as Microsoft Word and Excel.
- Ability to perform well in high-pressure environments.
- Approachable and confident in requesting data/information from professionals and highlighting non-compliance (with support from the Team Manager).
Team Support Coordinator employer: The Growth Company
The Growth Company (GC) is an exceptional employer that fosters a collaborative and supportive work culture, making it an ideal place for a Team Support Coordinator to thrive. With a strong emphasis on employee development and growth opportunities, GC provides a dynamic environment where you can enhance your skills while contributing to meaningful projects that impact the community. Located in a vibrant area, employees enjoy a range of benefits including flexible working arrangements and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Support Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research The Growth Company and understand their values and projects. Tailor your answers to show how your skills in communication and organisation can help them achieve their goals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s the best way to ensure your application lands directly in the right hands!
We think you need these skills to ace Team Support Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience that aligns with the Team Support Coordinator role. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your excellent verbal and written skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your Organisational Skills:As a Team Support Coordinator, being organised is key! Share examples from your past experiences where you successfully managed multiple tasks or projects. We love to see how you handle competing priorities!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team at The Growth Company!
How to prepare for a job interview at The Growth Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Support Coordinator. Familiarise yourself with the key tasks mentioned in the job description, like handling enquiries and managing data input. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to discuss your experience in liaising with clients and team members. Think of specific examples where you’ve successfully managed enquiries or collaborated with others. Practising these scenarios can help you articulate your points clearly during the interview.
✨Demonstrate Your Organisational Skills
The ability to multi-task and stay organised is crucial for this position. Bring up instances where you’ve juggled multiple priorities or planned events. You could even mention tools or methods you use to keep everything on track, showing that you’re proactive and detail-oriented.
✨Prepare Questions About Compliance and Performance
Since compliance and performance tracking are key aspects of the role, prepare thoughtful questions about how the company approaches these areas. This not only shows your interest but also gives you insight into their processes. It’s a great way to engage with the interviewers and demonstrate your knowledge.
