Support Worker - Justice Service

The Growth Company\’s (GC) Justice Services seeks a Support Worker for our Creating Future Opportunities (CFO) Evolution Programme at the Community Activity Hub. You will be dual trained as a Support Worker and Activity Facilitator, providing advice, guidance, coaching, mentoring, and support to participants through regular 1:1 meetings and group interventions.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

Key Responsibilities:

• Plan training and other interventions for each participant.
• Develop interaction with participants and establish a rapport and supportive relationship.
• Enable participants to access and use information.
• Record interventions and activities and progression on the CRM system and coordinate further activity with customers.
• Provide support for the participant to implement future courses of action.
• Deliver further interventions with participants as required, assisting them to decide on options for meeting their needs and provide support for participants in planning a course of action.
• Prepare and develop resources to support learning.
• Facilitate learning in groups to improve communication and social interaction and to improve employability and progression through presentations and activities.

About You:

• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments.
• Have strong interpersonal, communication and negotiation skills.
• Ability to work in a target-driven environment, with a focus on the successful achievement of outcomes for participants.
• High level guidance skills, with the ability to deliver one-to-one and group sessions to at least Grade 2 standard.
• A warm, approachable empathetic style and the ability to establish a rapport and build relationships with participants that supports their progression to education, training and employment and facilitates desistance from crime.

Skills Required:

• Information Advice and Guidance and / or teaching qualifications, (or equivalent), desired, but experience working intensively with individuals and supporting their progression is most important.
• Knowledge regarding the issues affecting the rehabilitation of offenders, and desistance theory.
• Knowledge of National Probation Services or HM Prison environments and/or training, education, and employment opportunities locally and nationally, and of training and guidance.
• Strong interpersonal, communication and negotiation skills.

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