At a Glance
- Tasks: Support participants in the CFO Evolution programme and assist with hub activities.
- Company: Join The Growth Company, a dynamic team focused on empowering individuals.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Flexible hours and opportunities for personal growth in a busy setting.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong customer service skills and a willingness to learn.
The predicted salary is between 24000 - 28000 £ per year.
The Growth Company’s (GC) Employment team has an exciting new opportunity for a Support Assistant to provide support to participants to engage with CFO Evolution programme/activities, support to CFO Evolution Support Workers in Custody and Evolution Wing Facilitators.
Key Responsibilities
- Act as the main point of contact at the hub/CFO Wing, offering a welcoming and supportive service.
- Resolve access issues quickly to minimise disruption for participants.
- Take ownership of participant queries and problems relating to hub facilities.
- Maintain full awareness of hub content, interventions and partner‑led support.
- Escalate issues to support workers or the Hub Manager when needed.
- Coordinate incoming referrals, including Through the Gate referrals.
- Manage reception duties, greeting participants and visitors professionally.
- Oversee office administration tasks including post, room bookings, paperwork and diary management.
About You
- Warm, approachable and able to build rapport with a wide range of people.
- Comfortable working in a busy environment with participants facing multiple barriers.
- Flexible and willing to work occasional unsociable hours.
- Able to work under pressure and towards challenging targets.
- Strong team player with excellent interpersonal skills.
- Willing to undertake training and develop within the role.
- Confident minute‑taker for a variety of meetings.
Skills Required
- Strong customer service, organisational and IT skills.
- Good working knowledge of Microsoft Office and administrative systems.
- Ability to use computerised management information systems and spreadsheets.
- Skilled in managing records accurately, including referrals and participant interactions.
- Capable of handling petty cash, payments, vouchers and invoice checks in line with finance procedures.
- Effective communication skills to support participants professionally.
- Experience working with individuals facing barriers to employment or progression (advantageous).
- Ability to maintain excellent relationships with colleagues, participants and external partners.
We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK. It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
CFO Evolution Support Assistant in Sheffield employer: The Growth Company
The Growth Company is an exceptional employer, offering a supportive and dynamic work environment for the CFO Evolution Support Assistant role. With a strong focus on employee development and a culture that values teamwork and inclusivity, staff are encouraged to grow their skills while making a meaningful impact in the community. Located in a vibrant area, employees benefit from flexible working hours and the opportunity to engage with diverse participants, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land CFO Evolution Support Assistant in Sheffield
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives us a chance to see how well you fit into our culture!
✨Tip Number 2
Practice your communication skills! Being able to articulate your thoughts clearly is key, especially when dealing with participants. We want to see how you can build rapport and handle queries effectively.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples where you've managed multiple tasks or resolved issues quickly. This will demonstrate your ability to thrive in a busy environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace CFO Evolution Support Assistant in Sheffield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and approachable in your tone. Remember, we’re looking for someone who can build rapport with participants, so show us how you connect with people.
Tailor Your Application:Make sure to tailor your application to the CFO Evolution Support Assistant role. Highlight your relevant experience and skills, especially those related to customer service and administration. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at The Growth Company
✨Know the Programme Inside Out
Before your interview, make sure you understand the CFO Evolution programme and its objectives. Familiarise yourself with the activities and support offered, as this will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
Since the role requires building rapport with participants, be prepared to share examples of how you've successfully interacted with diverse individuals in the past. Highlight your warm and approachable nature, as well as any experience working with people facing barriers.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved issues quickly and effectively. The interviewers will want to see that you can take ownership of participant queries and handle challenges under pressure, so come ready with examples that showcase your problem-solving skills.
✨Be Organised and Detail-Oriented
As the role involves managing various administrative tasks, emphasise your organisational skills during the interview. Discuss your experience with diary management, record-keeping, and using IT systems, especially Microsoft Office, to demonstrate your capability in handling office duties efficiently.
