Communications Officer - Service Delivery in Manchester

Join The Growth Company (GC) and help tell stories that make a difference. We're looking for a talented communicator with a passion for storytelling to join our Group Marketing and Communications Team. You'll help bring to life the impact of our work, sharing stories that showcase how we support people, businesses and communities across the UK. In this varied role, you'll create compelling content and deliver campaigns across media, social media, websites, video and digital channels. Working closely with senior leaders, colleagues, partners and stakeholders, you'll help strengthen our reputation and raise awareness of the positive impact we create.

It's an exciting time to join GC as we begin delivering our new three‑year Corporate Plan. As one of the UK's leading social enterprises, we're driven by a clear purpose: enabling growth, creating jobs and improving lives. If you're a creative communicator who wants to use your skills to make a real difference, we'd love to hear from you. This is a hybrid role with a minimum of 1 day per week in our Manchester office.

• Play a key role in contributing to, and managing a range of external and internal communications channels to raise the profile of GC and support delivery of the Corporate Plan.
• Support the editorial planning process to deliver engaging content and campaigns aligned to corporate priorities.
• Create engaging audience and platform specific content to tell the story and elevate the impact of what we do, this includes short‑form video (filming and editing), press releases, thought leadership, blogs, award entries, and digital content for use in a variety of formats including impact reports, website content, briefing documents, events and social media.
• Build and maintain good relationships with key stakeholders across the Group and with external stakeholders, such as combined and local authorities, commissioners and delivery partners as required.
• Deliver media and PR activity, including drafting and distributing press releases, responding to media enquiries, building relationships with media and other communications stakeholders, and media monitoring.
• Work with PR agencies and GC partners, as required, to support the promotion and awareness of the work of the Growth Company and impact of our delivery.
• Monitor and evaluate all communications activity on a regular and frequent basis.
• Support in writing and coordinating award submissions that effectively showcase organisational impact and achievements.

• An experienced communications, PR or media professional with a passion for storytelling and audience engagement.
• A confident communicator who can build effective relationships with stakeholders at all levels.
• Highly organised and able to manage multiple priorities while meeting deadlines.
• Proactive and self‑motivated, with the ability to work independently and as part of a team.
• Calm under pressure and adaptable to changing priorities and last‑minute requests.
• Detail‑oriented with a commitment to producing high‑quality, accurate work.
• Professional, flexible and committed to delivering excellent outcomes.
• Passionate about making a positive difference and demonstrating organisational values in your work.

• Excellent writing and digital skills, including the ability to apply these to a wide variety of content creation across internal and external audiences.
• Ability to create high quality platform‑specific written and video content across digital, social media and traditional communications channels, that is engaging, informative and impactful.
• Knowledge of digital platforms, including website CRMs, Google Analytics and media monitoring platforms.
• Strong knowledge of communications, public relations and media relations principles.
• Experience of developing and delivering effective communications and delivering tangible results against KPIs.
• Strong stakeholder management and relationship‑building skills.

We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK. At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List. We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community. If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.