Key Account Manager in Manchester

The Growth Company’s (GC) Business Growth Hub (BGH) team is excited to offer an opportunity for two Key Account Managers. In this role, you will develop and maintain strong relationships with strategically important businesses of all sizes in Greater Manchester. These businesses are crucial to achieving Greater Manchester’s ambitions and strategic priorities around people, planet, and place. As a Key Account Manager, you will build value-driven relationships with a targeted client base, maximising economic impact. GC Business Growth Hub is a community of specialists dedicated to helping businesses in Greater Manchester achieve their ambitions. Since 2011, the hub has supported over 15,000 businesses, providing finance guidance, international links, and fostering innovation and people development. We collaborate with top public and private partners to offer expert business support, events, specialist programs, funding, and more.

Key Responsibilities:

• Establish strong, ongoing relationships with decision-makers at multiple levels in targeted companies to influence areas like productivity, EDI, and carbon neutrality.
• Gain in-depth knowledge of each company’s market position, strategy, goals, and challenges to identify potential and create tailored action plans.
• Develop business engagement strategies specific to sectors or locations for a targeted list of businesses.
• Meet key performance indicators related to business support and contribute to team targets.
• Form strong relationships with service providers within the Business Growth Hub, Growth Company, and external stakeholders to ensure holistic support.
• Conduct business diagnoses, challenge appropriately, and produce action plans to maximize economic impact.
• Develop and maintain wider GC relationships to deliver identified support and adjust plans as needed.
• Participate in cross-organisational activities, working groups, and project teams to ensure continual business improvement.

About You:

• Proven experience in business development and managing multiple stakeholders from both private and public sectors.
• Skilled in conducting 360° business diagnostic reviews and using appropriate analytical tools.
• Solid knowledge of Growth Company support services.
• Good understanding of one or more of Greater Manchester’s frontier sectors.
• Sound understanding of current social, economic, and political priorities.
• Proficient in using Customer Relationship Management systems.
• Credible, personable, and approachable, capable of building enduring relationships with clients.
• Motivated, passionate, and focused on continuous improvement, embodying the Growth Company values: Make a positive difference; Stronger together; Empower people; Do the right thing; Build on success.

Skills Required:

• Proven experience in business development and managing multiple stakeholders from both private and public sectors.
• Skilled in conducting 360° business diagnostic reviews and using appropriate analytical tools.
• Solid knowledge of Growth Company support services.
• Good understanding of one or more of Greater Manchester’s frontier sectors.
• Sound understanding of current social, economic, and political priorities.
• Proficient in using Customer Relationship Management systems.
• Credible, personable, and approachable, capable of building enduring relationships with clients.
• Motivated, passionate, and focused on continuous improvement, embodying the Growth Company values: Make a positive difference; Stronger together; Empower people; Do the right thing; Build on success.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate. Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List. We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community. If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team. We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447. Examples include: Meeting the hiring manager or touring the venue in advance, Extra time for tasks, Interview questions shared beforehand, Accessibility software or equipment for assessments.

We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage. GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process. All GC colleagues will work in line with the Health & Safety at Work Act and the GC Health & Safety Policy.