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- Tasks: Help businesses grow by managing enquiries and connecting them with the right support.
- Company: Join The Growth Company, a leader in business support since 2011, helping over 15,000 businesses thrive.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact on local businesses while developing your skills in a dynamic environment.
- Qualifications: No specific qualifications required; just bring your passion for helping others and strong communication skills.
- Other info: Ideal for high school and college students looking to kickstart their career in business support.
The predicted salary is between 28800 - 43200 £ per year.
The Growth Company’s Greater Manchester Business Growth Hub is looking for a dedicated and dynamic Enquiries Business Advisor who will be able to effectively diagnose customers’ growth potential and business support requirements, answering queries and managing the referral of businesses to internal or external services as required.
Since 2011, GM Business Growth Hub has supported over 15,000 businesses, providing finance guidance, international links, and fostering innovation and people development. We offer expert business support, events, specialist programs, and funding.
Key Responsibilities:
- Manage client enquiries via phone and email, assess growth potential and business needs, and build strong client relationships using appropriate tools and processes.
- Conduct initial eligibility checks to ensure clients meet project criteria before formal assessments and planning.
- Facilitate tailored introductions to internal and external support services and monitor delivery to ensure alignment with client goals and growth barriers.
- Track and collect output and impact data throughout each project lifecycle, meeting funder reporting requirements.
- Accurately record client enquiries and partner referrals in GC’s CRM system, update action plans, and ensure timely, precise administration.
- Monitor business outcomes such as job creation, safeguarded roles, GVA increases, and other project-specific impacts.
- Deliver broad and detailed diagnostics of businesses to inform development of effective growth action plans.
- Provide ongoing account management and guidance, encouraging clients to utilise relevant resources and fully implement their growth strategies.
Experience:
- Demonstrated ability to manage diverse business challenges during growth phases.
- Strong team player with a proven history of working effectively within professional teams.
- Extensive experience in delivering business assessments, strategic advice, and growth development.
- Skilled in sales and account management, with a client-focused approach.
- Confident presenter with excellent written and oral communication abilities.
- Exceptional communication and networking capabilities to build and maintain professional relationships.
- Proficient in IT systems including CRM databases, spreadsheets, email, and digital administration tools.
About You:
- Experienced in applying project management techniques to drive effective delivery.
- Possesses strong technical expertise across key areas of business growth.
- Well-informed on national, regional, and local organisations supporting economic development.
- Adopts a customer-centric approach to engage businesses and promote economic development initiatives.
- Collaborative team player with initiative and self-starting capabilities.
- Strong critical thinking and problem-solving skills to navigate complex challenges.
- Proactive in identifying opportunities and contributing innovative solutions.
- Committed to upholding GC values: Make a positive difference, Stronger together, empower people, Do the right thing, Build on success.
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Enquiries Business Advisor employer: The Growth Company
Contact Detail:
The Growth Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiries Business Advisor
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Enquiries Business Advisor role. Understanding how to effectively diagnose customers' growth potential and business support requirements will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the business support sector, especially those who have experience with the Greater Manchester Business Growth Hub. This can provide you with valuable insights and potentially useful connections.
✨Tip Number 3
Stay updated on local economic development initiatives and organisations. Being well-informed about the landscape will demonstrate your commitment to supporting businesses and your proactive approach.
✨Tip Number 4
Prepare to discuss specific examples of how you've managed client relationships and delivered strategic advice in previous roles. Highlighting your relevant experience will show that you're a strong fit for the position.
We think you need these skills to ace Enquiries Business Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Enquiries Business Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in business support, client management, and project delivery. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive business growth.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Provide specific examples of how you have successfully managed client enquiries and facilitated business growth in previous positions.
Highlight Relevant Skills: Emphasise your communication, problem-solving, and IT skills, particularly your experience with CRM systems and data tracking. Make sure to showcase your customer-centric approach and ability to build professional relationships.
How to prepare for a job interview at The Growth Company
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Enquiries Business Advisor. Familiarise yourself with the key tasks such as managing client enquiries, conducting eligibility checks, and facilitating introductions to support services. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing business challenges and delivering strategic advice. Highlight specific examples where you've successfully assessed growth potential or provided tailored support to clients, as this aligns closely with the role's requirements.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly and confidently. Be ready to showcase your written and oral communication abilities, perhaps by discussing a time when you effectively built a professional relationship or presented information to a client.
✨Emphasise Teamwork and Collaboration
The role requires a strong team player who can work effectively within professional teams. Prepare examples that illustrate your collaborative skills and how you've contributed to team success in past roles, as this will resonate well with the interviewers.
