Custody Support Worker

Custody Support Worker

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals through coaching, mentoring, and group activities in a dynamic environment.
  • Company: Join The Growth Company, dedicated to empowering communities and supporting personal development.
  • Benefits: Enjoy flexible working options and the chance to make a real difference in people's lives.
  • Why this job: Be part of a mission-driven team that values empathy and personal growth while enhancing your skills.
  • Qualifications: Experience with offenders or marginalised individuals is essential; strong communication skills are a must.
  • Other info: Diversity is celebrated here, with guaranteed interviews for applicants meeting essential criteria.

The predicted salary is between 30000 - 42000 £ per year.

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The Growth Company (GC) is hiring a Custody Support Worker for the West/North Yorkshire area.

You will be dual trained as a Support Worker and Activity Facilitator, providing advice, guidance, coaching, mentoring and support to a caseload of participants via regular 1:1 meetings and group interventions as appropriate.

This role will involve travel within West and North Yorkshire

Currently, all applications are considered as expressions of interest as funding is subject to contract award.

Key Responsibilities:

  • Identify individual learning needs and create action plans.
  • Plan and deliver training and interventions for participants.
  • Build rapport and supportive relationships with participants.
  • Enable participants to access and use information effectively.
  • Record activities and progress on the CRM system, coordinating further actions.
  • Support participants in implementing future courses of action.
  • Prepare and develop learning resources.
  • Facilitate group learning to improve communication, social interaction, and employability.

About You:

  • Experience working with offenders or marginalised individuals in training, guidance, advice, and counselling.
  • Strong interpersonal, communication, and negotiation skills.
  • Ability to work in a target-driven environment, focusing on successful outcomes.
  • High-level guidance skills for one-to-one and group sessions.
  • Warm, approachable, and empathetic style to build supportive relationships.
  • Experience and knowledge of the Justice sector in a Custody environment.

Skills Required:

  • Experience in supporting individual progression is most important.
  • Knowledge of issues affecting offender rehabilitation and desistance theory.
  • Familiarity with National Probation Services, HM Prison environments, and local/national training and employment opportunities.
  • Strong interpersonal, communication, and negotiation skills.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

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Custody Support Worker employer: The Growth Company

The Growth Company (GC) is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the West/North Yorkshire area. With a strong focus on employee development, GC offers comprehensive training and growth opportunities for Custody Support Workers, enabling them to make a meaningful impact in the lives of participants. The company values diversity and prioritises safeguarding, ensuring that all staff are equipped to provide the highest level of support while enjoying a collaborative and empathetic workplace culture.
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Contact Detail:

The Growth Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Custody Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by offenders and marginalised individuals. Understanding their unique needs will help you demonstrate your empathy and ability to build rapport during interviews.

✨Tip Number 2

Highlight any relevant experience you have in training or mentoring roles. Be prepared to discuss specific examples of how you've successfully supported individuals in their progression, as this is a key aspect of the Custody Support Worker role.

✨Tip Number 3

Research The Growth Company and its approach to rehabilitation and support. Being knowledgeable about their values and mission will allow you to align your answers with their goals during the interview process.

✨Tip Number 4

Prepare to discuss your communication and negotiation skills in detail. Think of scenarios where you've effectively facilitated group learning or resolved conflicts, as these skills are crucial for the role.

We think you need these skills to ace Custody Support Worker

Interpersonal Skills
Communication Skills
Negotiation Skills
Empathy
Coaching and Mentoring
Action Planning
Group Facilitation
Training Delivery
CRM System Proficiency
Understanding of Offender Rehabilitation
Knowledge of Justice Sector
Target-Driven Mindset
Relationship Building
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Custody Support Worker. Familiarise yourself with the key tasks such as creating action plans and facilitating group learning.

Tailor Your CV: Highlight your relevant experience in supporting individual progression, particularly with offenders or marginalised individuals. Use specific examples that demonstrate your interpersonal and communication skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the Justice sector. Mention how your skills align with the job requirements and your commitment to safeguarding vulnerable individuals.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at The Growth Company

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Custody Support Worker. Familiarise yourself with the key tasks such as creating action plans and facilitating group learning, so you can discuss how your experience aligns with these duties.

✨Showcase Your Experience

Be prepared to share specific examples from your past work with offenders or marginalised individuals. Highlight your interpersonal skills and any relevant training or mentoring experiences that demonstrate your ability to support individual progression.

✨Demonstrate Empathy

Since building supportive relationships is crucial in this role, be ready to discuss how you approach empathy and rapport-building. Share anecdotes that illustrate your warm and approachable style when working with participants.

✨Familiarise Yourself with the Justice Sector

Research the National Probation Services and HM Prison environments. Being knowledgeable about the issues affecting offender rehabilitation will show your commitment to the role and help you answer questions more effectively.

Custody Support Worker
The Growth Company
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