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- Tasks: Engage communities and promote the Support to Succeed programme through outreach and relationship building.
- Company: The Growth Company empowers individuals in Greater Manchester to enhance their skills and confidence.
- Benefits: Enjoy a fixed-term role with opportunities for professional development and flexible working hours.
- Why this job: Make a real impact by connecting people with opportunities and fostering community engagement.
- Qualifications: Strong communication, IT skills, and a passion for helping others are essential.
- Other info: This role is fixed until January 2026, perfect for those seeking meaningful work experience.
The predicted salary is between 28800 - 43200 £ per year.
The Growth Company’s (GC) Employment Services is excited to announce a new opportunity for a Community Engagement Officer.
In this role, you will play a vital part in promoting the Support to Succeedprogramme, ensuring individuals are supported from their very first interaction. You will be responsible for building strong relationships with a wide range of stakeholders to generate referrals and connect Greater Manchester residents with opportunities that help them grow in confidence, skills, and community engagement.
You will engage with a diverse network of organisations and agencies, including Local Authorities, Jobcentre Plus, the National Probation Service/CRC, and voluntary and community groups, to raise awareness and drive participation in the programme.
Please note this is a fixed term role until 26 January 2026.
Key Responsibilities
- Raise awareness of the service through targeted marketing and outreach activities to increase referral numbers.
- Work to monthly referral targets, ensuring new participants are attached to the programme and continue engagement over a set period.
- Collaborate with Integration Coordinators to deliver effective engagement and meet referral goals.
- Develop and implement a variety of referral-generating activities, including cold calling (by phone and in person), follow-up calls, attending events and roadshows, and identifying and introducing potential referring partners.
- Verify participant eligibility for the programme.
- Distribute promotional materials such as leaflets.
- Refer individuals to relevant sources of further advice and support.
- Liaise with Key Workers to maintain service delivery with all engaged organisations.
- Complete initial assessment paperwork, including eligibility checks and required documentation.
- Accurately record participant information, including inputting data into the ESyncs systems.
About You
- Demonstrate advanced IT proficiency to support efficient and accurate working practices.
- Thrives in environments with challenging targets and key performance indicators.
- Perform effectively under pressure in fast-paced, performance-driven settings.
- Build rapport easily with a wide range of individuals and organisations, contributing positively to team dynamics.
- Embrace continuous development and actively seeks out training opportunities.
Skills Required
- Well-developed IT skills, including experience with management information systems, spreadsheets, diary management, and email.
- Strong communication skills, both verbal and written.
- Ability to organise and coordinate promotional events.
- Experience working with a range of agencies to promote services and generate referrals.
- Knowledge of the barriers faced by families with multiple challenges to employment and progression.
- Understanding of administrative systems used to track participant progress.
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Community Engagement Officer employer: The Growth Company
Contact Detail:
The Growth Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Officer
✨Tip Number 1
Network actively within your community and with local organisations. Attend events, workshops, or seminars related to community engagement to meet potential stakeholders and learn about their needs.
✨Tip Number 2
Familiarise yourself with the Support to Succeed programme and its objectives. Understanding the programme inside out will help you communicate its benefits effectively to potential participants and partners.
✨Tip Number 3
Develop your cold calling skills by practising with friends or colleagues. Being comfortable on the phone is crucial for generating referrals and building relationships with stakeholders.
✨Tip Number 4
Stay updated on local employment trends and challenges faced by residents in Greater Manchester. This knowledge will enable you to tailor your outreach efforts and engage more effectively with your target audience.
We think you need these skills to ace Community Engagement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Community Engagement Officer role. Focus on your interpersonal skills, promotional abilities, and any experience you have with community engagement or outreach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your understanding of the challenges faced by individuals seeking employment. Mention specific examples of how you've successfully built relationships with stakeholders in the past.
Highlight Relevant Skills: In your application, emphasise your IT proficiency, communication skills, and ability to work under pressure. Provide examples of how you've used these skills in previous roles to achieve targets or improve service delivery.
Showcase Your Flexibility: Mention your willingness to travel and work outside standard hours if necessary. This shows that you are adaptable and ready to meet the demands of the role, which is crucial for a position that involves outreach and engagement.
How to prepare for a job interview at The Growth Company
✨Know the Programme Inside Out
Make sure you understand the Support to Succeed programme thoroughly. Familiarise yourself with its goals, target audience, and the types of opportunities it offers. This will help you articulate how you can contribute to its success during the interview.
✨Showcase Your Interpersonal Skills
As a Community Engagement Officer, building relationships is key. Prepare examples of how you've successfully engaged with diverse stakeholders in the past. Highlight your communication skills and ability to connect with various organisations.
✨Demonstrate Your Organisational Abilities
Be ready to discuss how you manage multiple tasks and meet targets. Share specific instances where you've organised events or outreach activities, and explain how you ensured everything ran smoothly while achieving your goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you've had to overcome challenges, particularly in fast-paced environments, and be prepared to discuss your thought process and outcomes.
