At a Glance
- Tasks: Open and close the surgery, answer calls, book appointments, and process patient requests.
- Company: Friendly medical practice with a supportive administrative team.
- Benefits: NHS-based salary, holiday scheme, and automatic entry into NHS Pension Scheme.
- Other info: Flexible hours with opportunities for additional shifts and fun team events.
- Why this job: Join a dedicated team and make a difference in patient care while gaining valuable experience.
- Qualifications: Office experience preferred; training provided for motivated individuals.
The predicted salary is between 33143 - 40508 £ per year.
We are looking to employ a new member of staff for a total of 24 hours (3 days) per week.
However, additional ad hoc hours are likely to be available most weeks due to staff annual leave.
The main duties of the role are as follows
- Open / close the surgery in the mornings / evenings.
- Answer telephone calls from patients, other health professionals and members of the public.
- Book appointments for patients.
- Process requests received on our askmy GP system and care navigate as appropriate.
- Register new patients and deduct leaving patients.
- Organise prescriptions to be signed by GPs both by hand and electronically.
- Open and process mail that is received by the practice.
- Process documents received via the Welsh Clinical Communications Gateway (WCCG).
- Make urgent blood test appointments on behalf of the GPs.
- Check adequate supply of stationery / stock in consulting rooms and replenish as necessary.
• Attend practice nights out!
We are looking for an enthusiastic, flexible and motivated individual to join our busy administrative team.
Office experience is desirable and experience working in a Primary Care setting is advantageous.
However, full training and mentoring will be provided., We are a hard-working but friendly team who pride ourselves on providing the best service possible to our patients.
Our salary and holiday scheme is largely based upon the NHS 'Agenda for Change' system which means that our benefits are in line with NHS staff working within secondary care.
All our staff are automatically entered into the NHS Pension Scheme.
We are a medium-sized practice with a list of approximately 8,800 patients based across a broad area of Swansea.
Our clinical team consists of 5 GP partners, 3 salaried GPs and a varying number of GP trainees.
Our nursing team consists of 2 nurses and 1 healthcare assistant.
Our admin team is made up of 13 members of staff including our practice manager and deputy practice manager.
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Receptionist / Administrator in Swansea employer: The Grove
Join a dynamic and ambitious financial planning firm in Gloucester, where you will play a crucial role in supporting advisers and delivering high-quality financial planning reports. With a flexible hybrid working structure, generous annual leave, and full support for professional qualifications, this company fosters a collaborative work culture that prioritises employee growth and development, making it an excellent employer for those seeking meaningful and rewarding careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator in Swansea
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist / Administrator in Swansea
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Grove, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Grove
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Grove.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Grove.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Grove can really resonate with interviewers and show your commitment to the field.
