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- Tasks: Support patients and the clinical team by managing queries and providing excellent care.
- Company: A friendly multi-site GP surgery in Dodworth focused on patient access.
- Benefits: Flexible hours, full training, and a supportive work environment.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and some admin or customer service experience.
- Other info: Join a dedicated team with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
A multi-site GP surgery in Dodworth is looking for a part-time care navigator. The role requires excellent communication skills and the ability to support the clinical team in delivering high-quality patient care.
Candidates should have experience in administration and ideally in a customer service or GP setting. The position includes various tasks from reception to handling patient queries, with full training provided for the right individual.
Part-Time Care Navigator: Elevate Patient Access & Support in Dodworth employer: The Grove Medical Practice
Contact Detail:
The Grove Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Care Navigator: Elevate Patient Access & Support in Dodworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in GP settings. They might know about openings or can even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use examples from your past experiences where you successfully handled patient queries or supported a team. This will demonstrate your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Care Navigator: Elevate Patient Access & Support in Dodworth
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role requires excellent communication skills, make sure to highlight any relevant experience in your application. Use clear and concise language to demonstrate how you can effectively support the clinical team and handle patient queries.
Tailor Your Experience: We want to see how your background fits the role! If you've worked in administration or customer service, especially in a GP setting, mention specific tasks you've handled that relate to the job description. This helps us see you as a great fit!
Be Personable: The care navigator role is all about supporting patients, so let your personality shine through in your application. Share a brief story or example that showcases your ability to connect with people and provide high-quality support.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Grove Medical Practice
✨Know Your Stuff
Make sure you understand the role of a care navigator and the specific tasks involved. Brush up on your knowledge about patient access and support, as well as the workings of a GP surgery. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples from your past experiences where you've successfully handled patient queries or worked in a team. This will demonstrate your ability to connect with patients and support the clinical team effectively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a difficult patient or a busy reception desk. Prepare some scenarios in advance and think through your responses. This will help you showcase your problem-solving skills and your ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you determine if the surgery is the right fit for you.
