At a Glance
- Tasks: Lead and execute exciting events at one of London's top private members' clubs.
- Company: The Groucho Club, a creative hub in Soho with a vibrant atmosphere.
- Benefits: Competitive salary, 33 days holiday, team meals, and wellness support.
- Other info: Opportunity to work alongside London's most creative individuals and grow your career.
- Why this job: Join a dynamic team and create unforgettable experiences for members and guests.
- Qualifications: Experience in high-end event operations and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
About The Groucho Club
Founded in 1985, The Groucho Club is one of London's most renowned private members' clubs, bringing together individuals from the creative industries including film, media, arts, publishing, and music. Located in Soho, the Club provides bars, restaurants, event spaces, and bedrooms exclusively for members and their guests. Discretion, individuality and a relaxed yet professional atmosphere sit at the heart of everything we do.
We are looking for a highly organised, energetic, and hands‑on Senior Events & Programme Delivery Manager to lead the seamless execution of all events at The Groucho Club. This is a pivotal role for someone who thrives on the floor, can think strategically, and understands how to bring both private events and creative programming to life with precision and flair.
As Senior Events & Programme Delivery Manager, you will take full ownership of operational delivery, overseeing every detail from planning through to execution and post‑event review. You will play a central role in shaping the growing calendar of member programming, working closely with the Programming Manager to ensure each event is delivered flawlessly and reflects the Club's identity and creative direction. This role combines leadership, logistics, and delivery excellence. You will inspire the events team, optimise performance and revenue, and ensure that every member and guest experience is consistently exceptional.
What You’ll Be Doing
- Event Operations & Delivery: Leading the end‑to‑end operational delivery of all Club events, ensuring exceptional execution every time. Planning staffing, logistics, equipment, and service flow in advance to achieve seamless delivery. Overseeing event set‑up, service, and breakdown, maintaining the highest standards across all spaces. Monitoring scheduling, labour hours, and team performance to ensure efficiency and accountability. Managing budgets, inventory, and event supplies, ensuring resources are optimised. Maintaining excellent health, safety, hygiene, and compliance standards at all times.
- Programme Delivery: Acting as the operational lead for all programmed member events in close partnership with the Programming Manager. Translating creative concepts into fully realised, operationally viable events. Building detailed event plans and ensuring the team is fully briefed and prepared. Attending planning and production meetings, contributing practical solutions and insights. Conducting post‑event reviews to continuously improve performance and delivery. Supporting the scaling of programming activity while maintaining consistency and quality.
- Member & Guest Experience: Leading from the floor, setting the standard for warm, confident, and intuitive hospitality. Building strong relationships with members, anticipating preferences and personalising service. Empowering the team to resolve challenges proactively and exceed expectations. Driving ancillary revenue through thoughtful upselling and curated experiences.
- Events Sales Support: Providing full cover for the Events Sales Manager when required, ensuring continuity of experience. Hosting tastings, showrounds, and engaging prospective clients with confidence and professionalism. Managing enquiries, special requests, and networking opportunities to support revenue growth. Maintaining accurate records of activity and ensuring smooth handovers.
- Leadership & Team Development: Leading, motivating, and developing a high‑performing events team. Delivering training, feedback, and structured development plans. Creating a positive, collaborative culture where standards and accountability are clear. Managing recruitment, onboarding, and ongoing performance management. Acting as a role model with a strong, visible presence on the floor.
What Makes You a Great Fit
- Proven experience in senior events operations within a high‑end hospitality or members' club environment.
- A natural leader with presence, confident, calm, and decisive, even under pressure.
- Highly organised with exceptional attention to detail and the ability to juggle multiple priorities.
- Commercially aware, with experience managing budgets and driving revenue opportunities.
- A true host, warm, intuitive, and genuinely passionate about delivering memorable experiences.
- Strong communicator, able to collaborate across departments and inspire a team.
- Solutions‑focused, proactive, and adaptable in a fast‑paced, ever‑evolving environment.
- Experience with event systems (e.g. Tripleseat) and workforce planning tools is advantageous.
- A genuine interest in arts, culture, and creative programming is a strong plus.
Why You’ll Love It Here
- Competitive salary
- 33 days holiday including bank holidays (pro rata)
- Wagestream to support your financial wellbeing
- Nutritious team meals
- Pension scheme
- Employee Assistance Programme with Hospitality Action
- Staff parties, tastings, and the chance to work alongside London's most creative members
Equal Opportunities
The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.
Senior Events & Programme Delivery Manager - London employer: The Groucho Club
The Groucho Club is an exceptional employer, offering a vibrant work culture that celebrates creativity and individuality in the heart of Soho, London. With competitive salaries, generous holiday allowances, and a commitment to employee wellbeing through initiatives like Wagestream and an Employee Assistance Programme, staff are empowered to thrive both personally and professionally. The opportunity to work alongside some of London's most creative minds, coupled with a focus on team development and a collaborative atmosphere, makes The Groucho Club a truly rewarding place to build a career in events management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Events & Programme Delivery Manager - London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching The Groucho Club. Understand their vibe and values, so you can show how you fit right in with their creative community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about past events you've managed and be ready to share specific examples of how you handled challenges. This will showcase your problem-solving skills and experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Events & Programme Delivery Manager - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for events and hospitality shine through. We want to see that you genuinely care about creating memorable experiences for our members and guests.
Be Detail-Oriented:Given the nature of the role, it's crucial to demonstrate your attention to detail. Make sure your application is free from typos and clearly structured. This reflects how you would handle event planning and execution with precision.
Tailor Your Experience:Highlight your relevant experience in senior events operations, especially in high-end environments. We’re looking for someone who can translate their past successes into how they’ll excel at The Groucho Club.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at The Groucho Club
✨Know Your Events Inside Out
Before the interview, dive deep into The Groucho Club's past events and programming. Familiarise yourself with their style and ethos, so you can discuss how your experience aligns with their creative direction and operational needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, especially in high-pressure situations. Be ready to discuss how you've motivated teams and ensured exceptional service delivery in previous roles.
✨Be Ready to Discuss Budget Management
Since managing budgets is key for this role, come prepared with specific examples of how you've successfully managed event budgets in the past. Highlight any strategies you've used to optimise resources and drive revenue.
✨Demonstrate Your Passion for Hospitality
Express your genuine enthusiasm for creating memorable experiences. Share stories that illustrate your commitment to exceptional service and how you've gone above and beyond to exceed guest expectations.
