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- Tasks: Ensure safety and security for members and staff while providing exceptional customer service.
- Company: The Groucho Club, a unique and vibrant social hub in London.
- Benefits: Competitive salary, up to 30 days holiday, life insurance, and daily staff meals.
- Why this job: Join a dynamic team and make a positive impact on member experiences.
- Qualifications: Outgoing personality, SIA Security Guard licence, and strong communication skills.
- Other info: Enjoy staff parties, food tastings, and the chance to work with London's best members.
The predicted salary is between 33200 - 34800 £ per year.
The Groucho Club is looking for an experienced Security Officer to join our Security team. Our next Security needs to have proactive energy, a positive can-do attitude and friendly personality alongside all the other skills that make you a top Security Officer. Why is this so important? Because all our employees are part of one team that all individually impact on the experience our members enjoy within the Club. That experience is what makes us unique.
Responsibilities
- To maintain the security, safety and welfare of both employees and members alike.
- To safeguard and patrol the premises and reputation of the Club.
- Be a representative of the Club and positively impact member perceptions.
- Provide exceptional customer service to our employees and to our members.
- Respond to security incidents within the Club and prepare reports on such incidents.
- Attend and actively participate in daily meetings.
- Exhibit good judgement and discretion when dealing with members and support employees with situations such as intoxication within the Club.
- Monitoring and reviewing CCTV.
Qualifications
- Must have an outgoing and confident personality.
- Be smart and well presented at all times.
- Have a SIA Security Guard licence.
- Must have a good understanding of security operations and procedures.
- Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances.
- Computer skills are desired.
- You must have excellent oral and written communications skills.
- You should be focussed on delivering excellent customer service to our employees and our members.
- You must have the ability to interact successfully at several social levels and across diverse values.
- Proficiency to carry out multiple assignments concurrently is desired.
- Capability to adapt to changes in the environment is desired.
Why You’ll Love It Here
- The salary is £16 to £17 inclusive of tronc.
- Up to 30 days paid holiday per year.
- Life Insurance.
- Health Cash Plan.
- Staff meals are provided daily.
- Pension scheme.
- Recommend a friend scheme where you can earn up to £500 to work with your friends.
- And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London’s best members.
Job Type: Full-time
Work Location: In person
Security Officer employer: The Groucho Club
Contact Detail:
The Groucho Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Groucho Club on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team, let your outgoing nature shine through. Remember, they’re looking for someone who fits in with their vibe, so be yourself and bring that positive energy!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various security scenarios, especially those involving customer service. Being able to demonstrate your judgement and discretion will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at The Groucho Club.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Show Your Personality: We want to see your outgoing and confident side! Make sure your application reflects your friendly personality, as this is key for a Security Officer at The Groucho Club.
Tailor Your Application: Don’t just send a generic CV. Highlight your relevant experience in security operations and customer service. We love seeing how you can positively impact our members' experience!
Be Professional: Remember, first impressions count! Ensure your application is well-presented and free from errors. A smart and professional look in your documents shows us you mean business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Groucho Club
✨Show Your Personality
As a Security Officer, having an outgoing and confident personality is key. During the interview, let your friendly nature shine through. Engage with the interviewer, smile, and show that you can connect with people easily – it’s all about making a positive impression!
✨Know Your Stuff
Make sure you brush up on security operations and procedures before the interview. Be ready to discuss your experience with safeguarding premises and handling incidents. This shows that you’re not just a good fit personality-wise, but also knowledgeable and capable.
✨Customer Service Focus
The Groucho Club values exceptional customer service, so be prepared to share examples of how you've provided great service in past roles. Think of specific situations where you positively impacted someone's experience, especially in challenging circumstances.
✨Dress to Impress
First impressions matter! Make sure you’re smartly dressed and well-presented for the interview. This reflects your professionalism and respect for the role. Plus, it aligns with the Club's image, showing that you understand the importance of appearance in a hospitality environment.
