At a Glance
- Tasks: Support the delivery of exciting events and create unforgettable experiences for members.
- Company: Join The Groucho Club, a vibrant hub for creatives in Soho.
- Benefits: Enjoy a competitive salary, 30 days holiday, and a dynamic work environment.
- Other info: Flexible hours with opportunities for growth in a collaborative team.
- Why this job: Be at the heart of memorable events and connect with inspiring individuals.
- Qualifications: Experience in events or hospitality and a passion for outstanding service.
The predicted salary is between 30000 - 40000 £ per year.
About The Groucho Club
Founded in 1985, The Groucho Club is one of London's most renowned private members' clubs, bringing together individuals from the creative industries including film, media, arts, publishing, and music. Located in Soho, the Club provides bars, restaurants, event spaces, and bedrooms exclusively for members and their guests. Discretion, individuality and a relaxed yet professional atmosphere sit at the heart of everything we do.
We are looking for a highly organised, energetic, and people-focused Events & Programme Delivery Assistant Manager to support the operational delivery of both private events and our growing programme of member events. This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment and enjoys bringing events to life from planning through to flawless execution. Working closely with the Senior Events & Programme Delivery Manager, you will help oversee the day-to-day operation of the Events department, ensuring every event is delivered to the highest standard while maintaining the exceptional level of hospitality our members expect.
You'll be equally comfortable leading a team, coordinating logistics, liaising with multiple departments, and being present on the floor to ensure every detail runs smoothly. As our programme of member events continues to expand, you will play a key role in creating memorable experiences that reflect the unique spirit and culture of The Groucho Club. At The Groucho Club, events are more than just occasions, they are opportunities to connect, inspire, and create unforgettable moments. This role sits at the heart of making that happen.
What You'll Be Doing
- Supporting the Senior Events & Programme Delivery Manager in the operational planning and delivery of private events and Club-programmed member events.
- Acting as a visible and confident floor leader, ensuring events are executed seamlessly and to the highest standards of service and presentation.
- Coordinating event logistics including room set-ups, staffing allocations, equipment requirements, and operational readiness.
- Leading pre-event briefings to ensure all team members are fully informed and prepared for service.
- Overseeing event spaces to ensure they are impeccably presented, maintained, and compliant with health and safety requirements.
- Managing event execution on shift, proactively resolving issues and ensuring an exceptional experience for members and guests.
- Building strong relationships with members and understanding their preferences to help deliver highly personalised service.
- Supporting staff scheduling, team deployment, and day-to-day supervision of the events team.
- Ensuring all rooms are set according to event specifications, Club standards, and banquet event orders.
- Assisting with stock control, event supplies, inventory management, and departmental purchasing requirements.
- Monitoring service standards and providing timely coaching and feedback to team members.
- Supporting the onboarding, training, and development of new employees within the department.
- Working closely with the Reception, Reservations, Programming, Food & Beverage, and wider operational teams to ensure smooth communication and delivery.
- Supporting the operational delivery of the Club's growing member events programme, helping bring creative concepts to life while maintaining operational excellence.
- Providing post-event feedback and contributing ideas for continuous improvement as the Club's events and programming activity evolves.
What Makes You a Great Fit
- Previous experience in events, hospitality, operations, or food and beverage leadership within a premium hospitality, private members' club, hotel, or venue environment.
- A natural leader who enjoys motivating and developing teams while leading by example.
- Exceptional organisational skills with the ability to manage multiple priorities, deadlines, and events simultaneously.
- A confident communicator who builds positive relationships across teams and with members, guests, and stakeholders.
- Passionate about delivering outstanding hospitality and creating memorable guest experiences.
- Calm, solutions-focused, and adaptable when working under pressure.
- Strong operational knowledge with excellent attention to detail and a commitment to maintaining high standards.
- Comfortable taking ownership of event delivery and making decisions in a fast-moving environment.
- Proactive and resourceful, with the ability to anticipate potential challenges and implement practical solutions.
- Committed to maintaining the highest standards of professionalism, integrity, and discretion.
- A team player who thrives in a collaborative environment and is always willing to support colleagues when required.
- Flexible and adaptable, with availability to work evenings, weekends, and key Club events as required.
Why You'll Love It Here
- Competitive salary.
- 30 days holiday including...
Events & Programme Delivery Assistant Manager - London employer: The Groucho Club
The Groucho Club is an exceptional employer, offering a vibrant work culture in the heart of Soho, London, where creativity and individuality thrive. With a focus on professional development, employees enjoy opportunities for growth within a dynamic team dedicated to delivering outstanding hospitality and memorable experiences for members. The Club's commitment to a relaxed yet professional atmosphere, combined with competitive benefits and a supportive environment, makes it an ideal place for those passionate about events and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Programme Delivery Assistant Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Groucho Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Groucho Club
Don't be shy about reaching out to The Groucho Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events & Programme Delivery Assistant Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Groucho Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Groucho Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
