Restaurant Supervisor

About TheGroucho Club

The Groucho exists to keep Soho’s artistic, liberalspirit burning bright, and to champion London’s role as a creative powerhouseon the world stage. A joyful, generous and welcoming space for ideas, creativelife and the occasional late night.

Born in 1985 as the antidote to the cloisteredgentlemen’s clubs of London’s Mayfair, The Groucho Club was founded on aradical idea: that good company is the kind chosen by ideas rather than status,that emerging voices belong in the same room as established ones, and thatculture is made through conversation, collision and curiosity.

Forty years on, that belief still drives everything wedo. We exist to facilitate the conversations that shape culture now and next,to back the people making it, and to keep Soho generous, welcoming and alive tocreative possibility. We host, we don’t serve.

Members and guests are people we know, not names on alist.

Restaurant Supervisor

We're looking for a Restaurant Supervisor who bringsmore than operational expertise. Someone who can lead from the floor, inspire ateam, and create exceptional experiences for our members and guests every day.

This role sits at the heart of our restaurantoperation, overseeing service across The Dining Room and Bernie's. You'll bethe bridge between the restaurant team and management, ensuring every shiftruns smoothly while maintaining the relaxed professionalism and distinctivecharacter that define The Groucho Club.

You'll be organised, confident, and highly visible onthe floor, equally comfortable supporting your team through busy serviceperiods, building relationships with members, and ensuring every detail isexecuted to the highest standard. The ideal candidate combines strongleadership with genuine hospitality, understanding that memorable servicestarts with people.

Why is this so important? Because every interaction,every recommendation, and every service moment contributes to the experienceour members return for time and again. At The Groucho Club, hospitality ispersonal, and our Restaurant Supervisors play a key role in bringing thatphilosophy to life.

What You’ll Be Doing

• Leading day-to-day restaurant operations across The Dining Room and Bernie's, ensuring smooth and efficient service.
• Supporting, motivating, and guiding the restaurant team throughout each shift.
• Creating a welcoming and memorable experience formembers and guests from arrival through to departure.
• Managing table allocations, reservations, and serviceflow to ensure an organised and seamless operation.
• Building strong relationships with members and regularguests, understanding their preferences and anticipating their needs.
• Leading pre-service briefings, communicating menuupdates, specials, and key service priorities.
• Supporting and coaching team members on servicestandards, menu knowledge, and guest engagement.
• Working closely with the kitchen, bar, reception,events teams, and Duty Managers to deliver an exceptional member experience.
• Monitoring cleanliness, presentation, ambience, andoperational readiness across all restaurant areas.
• Handling guest feedback professionally, resolvingissues confidently and escalating where appropriate.
• Ensuring orders, payments, and operational proceduresare completed accurately and efficiently.
• Supporting staff welfare, attendance management, andmaintaining a positive team culture.
• Upholding Health & Safety, Food Safety, Hygiene, and Allergen standards at all times.
• Promoting food, wine, and additional club offerings to enhance the guest experience and drive revenue opportunities.

What Makes You a Great Fit

• Previous experience in a Restaurant Supervisor orsenior hospitality leadership role.
• A natural leader who enjoys coaching, mentoring, anddeveloping others.
• Passionate about delivering exceptional hospitalityand building meaningful guest relationships.
• Calm and composed under pressure, able to manage busyservice periods with confidence.
• Strong organisational skills with excellent attentionto detail.
• A proactive problem-solver who takes ownership andlooks for solutions.
• Confident communicator with the ability to collaborateacross multiple departments.
• Knowledgeable about food, wine, and restaurantoperations, with a desire to continue learning.
• Adaptable, energetic, and positive in a fast-pacedenvironment.
• Professional, approachable, and aligned with TheGroucho Club's values and culture.
• Committed to maintaining high standards of service,cleanliness, and compliance.

Why You'll Love It Here

• Competitivesalary.
• 30days holiday including bank holidays, pro-rata.
• Wagestreamto support your financial wellbeing.
• Nutritiousmeals prepared by our team.
• Pensionscheme.
• EmployeeAssistance Programme with Hospitality Action.
• Refera Friend Scheme – earn up to £1,000 when you successfully refer a friend.

Eligibility to Work

To be considered for this position, you must have theright to work in the UK. Unfortunately, The Groucho Club cannot offersponsorship for this role, and applications from candidates requiring visasponsorship cannot be considered.

Equal Opportunities

The Groucho Club is an equal opportunity employer. Allaspects of employment including the decision to hire, promote, discipline, ordischarge, will be based on merit, competence, performance, and business needs.We do not discriminate on the basis of race, colour, religion, marital status,age, national origin, ancestry, physical or mental disability, medicalcondition, pregnancy, genetic information, gender, sexual orientation, genderidentity or expression.

No agency support required, direct candidates only,please.

#J-18808-Ljbffr