Events Manager in City of Westminster

About The Groucho Club Founded in 1985, The Groucho Club is one of London’s most renowned private members’ clubs, bringing together individuals from the creative industries including film, media, arts, publishing, and music. Located in Soho, the Club provides bars, restaurants, event spaces, and bedrooms exclusively for members and their guests. Discretion, individuality and a relaxed yet professional atmosphere sit at the heart of everything we do.

We are looking for a confident and highly organised Events & Programme Delivery Assistant Manager with strong operational expertise and a natural ability to lead from the floor. This role is perfect for someone who thrives in a fast‑paced events environment and takes pride in delivering exceptional, seamless experiences. As Events & Programme Delivery Assistant Manager, you will support the Senior Events & Programme Delivery Manager in coordinating and executing both private events and the Club’s dynamic programme of member events. You will play a pivotal role in bringing events to life, ensuring every detail, from planning to delivery, is executed to the highest standard. You bring energy, structure, and a hands‑on approach, balancing operational excellence with genuine hospitality.

What You’ll Be Doing:

• Supporting the Senior Events & Programme Delivery Manager in overseeing the daily operation and execution of all events, ensuring the highest standards are consistently met.
• Leading by example on the floor, delivering polished, confident service while actively hosting and engaging with members and guests.
• Coordinating event operations across each shift, ensuring consistency in execution, timing, and presentation.
• Taking ownership of designated events, including staffing, room setup, and service delivery, ensuring alignment with event briefs and Club standards.
• Supporting the delivery of the Club’s programme of member events, assisting with logistics, setup, and smooth on‑the‑day execution.
• Briefing and supervising the events team, ensuring all team members are fully prepared and aligned with event requirements.
• Monitoring cleanliness and presentation of all event spaces, maintaining exceptional standards and compliance with health and safety regulations.
• Managing event setup and breakdown, ensuring spaces are prepared efficiently and restored seamlessly.
• Supporting rota planning, staff allocation, and task delegation to ensure smooth service flow.
• Handling guest feedback and resolving issues in real time with professionalism, discretion, and care.
• Assisting with inventory management, ordering supplies, and maintaining appropriate stock levels.
• Supporting financial processes including billing accuracy and post‑event reconciliation.
• Assisting with the onboarding, training, and development of new team members, fostering a confident and cohesive team culture.
• Collaborating with internal departments including Reception, Reservations, and F&B to ensure cohesive event delivery.

What Makes You a Great Fit:

• Experience in a busy events or hospitality environment, with a strong understanding of operational delivery and service flow.
• Organised and detail‑oriented, you thrive on planning, coordination, and executing events seamlessly.
• A natural leader with a confident floor presence, able to motivate and guide a team effectively.
• Polished, personable, and engaging, you build rapport easily with members, guests, and colleagues.
• A true host, you anticipate needs and create experiences that feel effortless and memorable.
• Calm under pressure, able to problem‑solve quickly while maintaining professionalism and composure.
• A clear and effective communicator, confident working across teams and delivering instructions.
• Service‑driven, with a passion for excellence and consistently high standards.
• Adaptable and proactive, comfortable managing multiple priorities in a fast‑paced environment.
• Committed to learning and development, both personally and within your team.

Why You’ll Love It Here:

• Competitive salary
• 30 days holiday incl. bank holidays, pro‑rata
• Wagestream to support your financial wellbeing
• Nutritious meals made by our team
• Pension scheme
• Employee Assistance Programme with Hospitality Action
• All the other things that get us excited such as staff parties, event experiences, and working alongside London’s most creative members.

Equal Opportunities: The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.