At a Glance
- Tasks: Lead breakfast service and support lunchtime operations in a vibrant hospitality environment.
- Company: The Groucho Club, a creative hub in Soho celebrating culture and conversation.
- Benefits: Competitive salary, 30 days holiday, financial wellbeing support, and exciting staff events.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and create memorable experiences for our members and guests.
- Qualifications: Experience in hospitality management and a genuine passion for outstanding guest service.
Breakfast Manager - London About The Groucho Club The Groucho exists to keep Soho's artistic, liberal spirit burning bright, and to champion London's role as a creative powerhouse on the world stage. A joyful, generous and welcoming space for ideas, creative life and the occasional late night. Born in 1985 as the antidote to the cloistered gentlemen's clubs of London's Mayfair, The Groucho Club was founded on a radical idea: that good company is the kind chosen by ideas rather than status, that emerging voices belong in the same room as established ones, and that culture is made through conversation, collision and curiosity. Forty years on, that belief still drives everything we do. We exist to facilitate the conversations that shape culture now and next, to back the people making it, and to keep Soho generous, welcoming and alive to creative possibility. We host, we don't serve. Members and guests are people we know, not names on a list. Breakfast Manager We're looking for an experienced and personable Breakfast Manager to lead our breakfast service and support lunchtime operations across our restaurants. This is a hands-on leadership role where you'll oversee the daily running of breakfast service, ensuring every shift starts smoothly and every member and guest receives warm, attentive hospitality. You'll be responsible for coordinating service, supporting and developing the team, and maintaining the high standards that define The Groucho Club experience. We're looking for someone who thrives in a fast-paced hospitality environment, enjoys leading from the floor, and takes pride in creating memorable guest experiences. If you're passionate about hospitality, operational excellence, and building strong relationships with members and colleagues alike, we'd love to hear from you. What You'll Be Doing Leading the day-to-day breakfast operation and supporting lunch service across The Dining Room and The Kitchen. Delivering a welcoming and memorable experience for members and guests through genuine, attentive hospitality. Overseeing the opening of the Club's restaurant operations, ensuring all health and safety checks and service preparations are completed. Maintaining a visible presence on the floor, supporting the team and ensuring smooth service throughout each shift. Building strong relationships with regular members and guests, anticipating their preferences and needs. Managing reservations, table allocations, dining flow, and staffing deployment to maximise service efficiency. Leading daily operational briefings and communicating key information across departments. Working closely with Reception, Events, Kitchen, Bar, and Duty Manager teams to deliver a seamless member experience. Coaching, mentoring, and developing team members to enhance service standards and performance. Monitoring service quality, cleanliness, presentation, and overall restaurant readiness. Driving covers, increasing spend per head, and supporting the delivery of departmental commercial goals. Handling guest feedback and resolving issues professionally and confidently. Monitoring stock, wastage, and operational controls to support profitability. Ensuring compliance with health and safety, food safety, allergen awareness, and company policies. What Makes You a Great Fit Previous management or supervisory experience within a restaurant, members' club, hotel, or premium hospitality environment. A genuine passion for hospitality and delivering outstanding guest experiences. Strong knowledge of restaurant operations, breakfast service, and front-of-house management. A confident and supportive leader who enjoys developing and inspiring others. Excellent communication skills and the ability to build strong relationships at all levels. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. Calm and professional under pressure with excellent problem-solving abilities. Commercial awareness and an understanding of how to drive revenue while maintaining exceptional service standards. High levels of attention to detail and a commitment to operational excellence. A proactive, positive attitude and the confidence to take ownership of your department. Flexibility, professionalism, and enthusiasm to contribute to the continued success of The Groucho Club Why You'll Love It Here Competitive salary . 30 days holiday inc. bank holidays, pro-rata Wagestream to support your financial wellbeing Nutritious meals made by our team Pension scheme Employee Assistance Programme with Hospitality Action Refer a Friend Scheme - earn up to 1000 when you successfully refer a friend! And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London's best members. Equal Opportunities The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. No agency support required, direct candidates only, please.
Breakfast Manager - London employer: The Groucho Club
The Groucho Club is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a Breakfast Manager in the heart of London, you'll enjoy competitive benefits, including 30 days of holiday, a pension scheme, and opportunities for personal growth through coaching and mentorship. Join us to be part of a team that values genuine hospitality and celebrates the artistic spirit of Soho, all while working alongside some of London's most inspiring members.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Groucho Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Groucho Club
Don't be shy about reaching out to The Groucho Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Groucho Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Groucho Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!