At a Glance
- Tasks: Be a key player in creating a welcoming environment for guests through exceptional room care.
- Company: Join a values-led, award-winning employer focused on collaboration and inclusivity.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts at over 800 retailers.
- Other info: Access wellbeing support, career growth opportunities, and a culture that values your voice.
- Why this job: Make a real impact on guest experiences while developing your skills in a supportive team.
- Qualifications: A positive attitude, fitness for the role, and a commitment to cleanliness are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.
What you’ll need?
- To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas.
- You may be interacting with our guests so a welcoming smile is essential as is conversational English.
- Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role.
- Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment.
- You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”— because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Room Attendant in Cheltenham employer: The Greenway Hotel & Spa, Cheltenham
Join our award-winning team as a Room Attendant, where your dedication to cleanliness and guest satisfaction is truly valued. With generous time off, competitive benefits, and a culture that prioritises collaboration and inclusivity, you'll find ample opportunities for personal and professional growth in a supportive environment. Experience the unique perks of working with us, including exclusive discounts, wellbeing support, and a commitment to sustainability, all while making a meaningful impact on our guests' experiences.
Contact Details:
The Greenway Hotel & Spa, Cheltenham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Cheltenham
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the place or check out their website. Familiarising yourself with their services and vibe will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your conversational English! Since you'll be interacting with guests, it’s key to feel comfortable chatting. Try role-playing with a friend or even in front of a mirror to boost your confidence and polish your skills.
✨Tip Number 3
Show off your enthusiasm! When you’re at the interview, let your passion for cleanliness and guest satisfaction shine through. Share examples of how you've gone the extra mile in previous roles to impress them with your commitment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about our amazing perks and benefits right there!
We think you need these skills to ace Room Attendant in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you take pride in your work. Share any experiences where you went the extra mile to ensure cleanliness and comfort for guests. We love hearing about those little touches that make a big difference!
Be Personable:Since you'll be interacting with guests, it's important to convey your friendly nature in your application. Use conversational English and maybe even share a brief story about a time you made someone feel welcome. We want to see your smile shine through your words!
Highlight Team Spirit:Being a Room Attendant means working closely with others, so don’t forget to mention your teamwork skills. Talk about how you’ve collaborated with colleagues in the past to exceed expectations. We’re all about creating a supportive environment here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Greenway Hotel & Spa, Cheltenham
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Room Attendant entails. Familiarise yourself with the specific tasks mentioned in the job description, like turn down service and attention to detail. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your People Skills
Since you'll be interacting with guests, practice your conversational English and think of examples where you've provided excellent customer service. A warm smile and friendly attitude can go a long way, so be prepared to showcase your interpersonal skills during the interview.
✨Highlight Your Team Spirit
Being a good team player is crucial in this role. Think of times when you've worked well with others to achieve a common goal. Share these experiences during your interview to show that you're not just focused on individual tasks but also on contributing to the team's success.
✨Prepare for Practical Questions
Expect questions about cleanliness standards and how you would handle specific situations, like dealing with difficult guests or maintaining high hygiene levels. Brush up on your knowledge of cleaning techniques and equipment, as this will demonstrate your commitment to delivering exceptional cleanliness.
