At a Glance
- Tasks: Greet guests, manage check-ins/outs, and provide top-notch customer service.
- Company: The Greenbank Hotel, a welcoming and vibrant place to work in Cornwall.
- Benefits: Full-time hours, competitive pay, and a chance to work in a beautiful location.
- Other info: Flexible shifts including evenings and weekends, perfect for students.
- Why this job: Join a friendly team and create memorable experiences for guests every day.
- Qualifications: Customer service experience preferred; familiarity with PMS systems is a bonus.
The Greenbank Hotel in Cornwall is seeking a friendly, professional receptionist to join our team. You will greet guests, manage check-in/check-out, answer calls and emails, and provide administrative support across departments.
The role is full-time, 40 hours per week over 5 days, including evenings and weekends. Prior hospitality or customer service experience is preferred, and familiarity with PMS systems such as Mews is a plus.
#J-18808-LjbffrFront Desk Guest Host - 40h/wk, Evenings/Weekends in Falmouth employer: The Greenbank Hotel - Reception
The Cornwall Hotel Collection is an exceptional employer, offering a vibrant work culture rooted in local heritage and a commitment to outstanding service. As a Receptionist at The Greenbank Hotel, you will enjoy benefits such as 100% shared tips, full training, and opportunities for career progression across our four distinctive hotels. With a focus on employee well-being, including staff discounts and participation in charity initiatives, this is a rewarding environment for those looking to grow in the hospitality industry.
Contact Details:
The Greenbank Hotel - Reception Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Guest Host - 40h/wk, Evenings/Weekends in Falmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Greenbank Hotel - Reception. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Greenbank Hotel - Reception
Don't be shy about reaching out to The Greenbank Hotel - Reception directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Greenbank Hotel - Reception and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Greenbank Hotel - Reception
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
