At a Glance
- Tasks: Ensure high installation standards in renewable energy projects and support installation teams.
- Company: Join a rapidly growing UK renewable energy company committed to sustainability.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Be at the forefront of the renewable energy transition and enhance your technical skills.
- Qualifications: Qualified electrician with experience in quality control and solar technology.
The predicted salary is between 40000 - 50000 € per year.
We are currently partnering with a rapidly growing UK renewable energy company that is playing a key role in supporting homeowners and businesses in their transition to cleaner, more sustainable energy solutions. With a strong expertise in solar technology and a genuine commitment to sustainability, the business provides a fully integrated end-to-end service, covering consultation, bespoke system design, installation, and ongoing customer support.
This is a hands-on, field-based role for a technically qualified electrician responsible for maintaining and enforcing high installation standards across the group. You will travel across regional subsidiaries inspecting completed installations, supporting and coaching installation teams, investigating defects and callbacks, and ensuring all systems meet the company’s quality standards. You will also lead technical investigations relating to customer escalations, disputes, or complaints that could impact regulatory accreditations. Working closely with the Compliance Manager, you will provide the technical findings, site evidence, and field assessments needed to support the wider quality and compliance function.
Key Responsibilities:
- Own and manage the post-installation quality control (QC) process, including inspection standards, sampling methods, sign-off criteria, and remediation requirements.
- Conduct regular on-site inspections across all regional subsidiaries, assessing both electrical compliance and overall workmanship standards.
- Define and uphold installation quality standards, ensuring consistency across all subsidiaries, crews, and projects.
- Investigate installation defects, customer callbacks, and technical issues, identifying root causes and implementing corrective actions where required.
- Analyse recurring quality issues and provide actionable feedback to installation teams, training programmes, and operational leadership.
- Maintain installer performance records and work closely with General Managers to coach underperforming installers or recommend removal from approved installer lists where necessary.
- Lead on-site investigations relating to escalated customer complaints, warranty disputes, and technical or workmanship-related incidents.
- Act as a senior escalation point for support cases requiring technical site visits or expert assessment.
- Provide technical findings, field evidence, and site assessments to support the wider compliance and accreditation function.
- Work closely with the Compliance Manager to support audits, investigations, accreditation requirements, and regulatory compliance activities.
- Ensure installation standards are consistently maintained and proactively address any risks that could impact customer satisfaction, compliance, or accreditation status.
Key Requirements:
- Qualified electrician with relevant certifications (e.g. 18th Edition, City & Guilds 2391 or equivalent) and strong technical knowledge of solar PV, battery storage, and electrical systems.
- Proven experience within quality control, technical assurance, site inspections, or a similar role within the solar, electrical, or wider renewable energy industry.
- Strong technical credibility with installation teams, with the ability to assess installation quality on-site, identify defects, and advise on electrical standards and industry best practice.
- Experience investigating technical issues, defects, customer complaints, or workmanship disputes, with the ability to document findings clearly and accurately.
- Comfortable working across multiple sites and building effective working relationships with operational and site-based teams without direct line management responsibility.
- Analytical and methodical approach to problem-solving, with strong root-cause investigation and evidence-based decision-making skills.
- Willingness to travel regularly across the South East to regional offices and customer sites as required.
Service Quality & Assurance Manager employer: The Green Recruitment Company
Join a forward-thinking renewable energy company that prioritises sustainability and innovation, offering a dynamic work environment where your expertise as a Service Quality & Assurance Manager will directly contribute to the transition towards cleaner energy solutions. With a strong emphasis on employee development, you will have access to ongoing training and support, fostering both personal and professional growth while working alongside passionate teams dedicated to maintaining high installation standards across the South East. Enjoy the unique advantage of being part of a rapidly growing sector, where your role not only ensures quality but also plays a vital part in enhancing customer satisfaction and compliance.
Contact Detail:
The Green Recruitment Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Quality & Assurance Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the renewable energy sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or hiring managers, be ready to discuss your experience and how it relates to quality control and technical assurance in solar installations. Bring examples of your work or even a portfolio if you can!
✨Tip Number 3
Prepare for interviews by researching the company’s projects and values. Understand their approach to sustainability and quality standards. This will help you tailor your answers and show that you’re genuinely interested in contributing to their mission.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining the team!
We think you need these skills to ace Service Quality & Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Service Quality & Assurance Manager. Highlight your relevant experience in quality control and technical assurance, especially in the renewable energy sector. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how your background as a qualified electrician makes you the perfect fit for this role. Let us know what excites you about working with us!
Showcase Your Technical Skills:Don’t forget to highlight your technical qualifications and certifications, like the 18th Edition or City & Guilds 2391. We’re looking for someone with strong technical knowledge of solar PV and electrical systems, so make sure we can see that clearly in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Green Recruitment Company
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around solar PV and electrical systems. Be ready to discuss your qualifications and how they relate to the role, as well as any relevant experience in quality control or site inspections.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues or customer complaints in the past. Highlight your analytical approach and how you’ve implemented corrective actions to improve installation standards.
✨Demonstrate Your Coaching Ability
Since this role involves supporting and coaching installation teams, think of instances where you've helped others improve their performance. Be ready to discuss how you build relationships and communicate effectively with teams.
✨Be Ready to Travel
As this position requires regular travel across the South East, express your willingness and enthusiasm for visiting different sites. Share any previous experiences that showcase your adaptability and commitment to maintaining high standards on-site.
