Digital Operations & Performance Executive in London

Digital Operations & Performance Executive in London

London Full-Time 37800 - 46200 £ / year (est.) Home office (partial)
The Green Recruitment Company

At a Glance

  • Tasks: Lead tech integration and standardisation across various operational platforms in a hands-on role.
  • Company: Join a dynamic company at the forefront of renewable energy and technology.
  • Benefits: Competitive salary, travel opportunities, and strong career progression.
  • Other info: Extensive travel across England and opportunities for professional development.
  • Why this job: Make a real impact by driving system adoption and improving workflows in a growing business.
  • Qualifications: Experience with field service software and CRM systems, plus strong problem-solving skills.

The predicted salary is between 37800 - 46200 £ per year.

We’re hiring an Operations Integration Lead to take ownership of technology integration and operational standardisation across a growing portfolio of acquired businesses. Your immediate focus will be SimPro, a field service management platform used by the majority of the business. Beyond that, you’ll work across the full operational tech stack: HubSpot (CRM and support), Xero (accounting), Aurora Solar (system design), and a proprietary integration layer that connects them.

This is a highly hands-on, embedded role. You’ll spend 1-2 weeks at a time in regional offices, working directly with the people who rely on these systems day-to-day: office managers, engineers, installation managers, and GMs. You’ll identify where workflows break down, fix them in practice, and ensure the changes stick before moving on to the next site.

This role sits at the intersection of technology and change management. You won’t be configuring systems remotely — you’ll be driving adoption across teams with different legacy processes, varying levels of technical confidence, and, at times, resistance to change. Success isn’t just about implementing systems; it’s about getting people to use them effectively.

As the business continues to grow through acquisition, you’ll develop a repeatable integration playbook that enables faster, smoother onboarding of new businesses. There is strong progression potential for the right candidate.

What You’ll Do

  • Lead the implementation, adoption, and standardisation of SimPro, HubSpot, Xero, Aurora Solar, and internal tools across all subsidiaries.
  • Embed on-site in regional offices (1-2 weeks per location) to map workflows, identify gaps between intended and actual system use, and implement practical solutions.
  • Improve data quality and process discipline, ensuring systems — not spreadsheets, WhatsApp, or verbal handoffs — are the single source of truth.
  • Design and roll out cross-system workflows (e.g. from sales through to installation, invoicing, and aftercare) that are intuitive and sustainable for non-technical users.
  • Create training materials, SOPs, and scalable onboarding playbooks for future acquisitions.
  • Partner with the tech lead on integrations and platform development, feeding back real-world user challenges.
  • Provide leadership with structured insights on operational bottlenecks, user pain points, and automation opportunities.
  • Drive system adoption through trust, persistence, and clear communication.

What We’re Looking For

Must-haves

  • Hands-on experience configuring or implementing SimPro or similar field service software (e.g. Jobber, ServiceM8, BigChange, Tradify).
  • Strong working knowledge of CRM systems (HubSpot preferred), with broader exposure to accounting tools and workflow automation.
  • Industry experience in trades, building services, renewable energy, HVAC, or similar — you understand how installation-led businesses operate.
  • Demonstrated success driving adoption of systems among non-technical or change-resistant users.
  • Strong process mapping and problem-solving skills.
  • Willingness to travel extensively (60-70% of time across England).
  • Excellent communication skills, with the ability to engage both senior leadership and front-line teams.

Nice-to-haves

  • Experience standardising systems across multiple sites or business units.
  • Background implementing field service or business management platforms across organisations (e.g. vendor, consultancy, or in-house).
  • Familiarity with Aurora Solar or similar design tools.
  • Knowledge of solar PV, battery, or heat pump installation workflows.
  • Experience working with system integrations (API-level understanding beneficial).
  • Experience building reports or dashboards from operational data.

Discipline(s): Renewable Energy, Cleantech and SaaS

Job type: Permanent

Digital Operations & Performance Executive in London employer: The Green Recruitment Company

Join a forward-thinking company that prioritises innovation and sustainability in the energy sector. As a Field Service Engineer, you'll benefit from a supportive work culture that values teamwork and personal growth, with opportunities to develop your technical skills while working on cutting-edge battery energy storage solutions. Enjoy the flexibility of travel across the UK, an electric company vehicle, and the chance to make a meaningful impact in the rapidly evolving clean energy landscape.

The Green Recruitment Company

Contact Details:

The Green Recruitment Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Operations & Performance Executive in London

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at The Green Recruitment Company or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to The Green Recruitment Company.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like The Green Recruitment Company.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like The Green Recruitment Company that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Digital Operations & Performance Executive in London

SimPro Configuration
CRM Systems (HubSpot preferred)
Field Service Software Implementation
Process Mapping
Problem-Solving Skills
Data Quality Improvement
Workflow Automation

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at The Green Recruitment Company.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at The Green Recruitment Company and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at The Green Recruitment Company

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If The Green Recruitment Company uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.