Communications Manager

The Green Recruitment Company is working with an Environmental and Sustainability Business that supports and empowers their customers' journey to net zero through driving major reductions in costs, energy consumption and carbon emissions with their market-leading procurement service, informed advice, and unrivalled engineering expertise.

The Communications Manager will:

• Be the strategic custodian of how the business communicates: crafting compelling narratives, adapting stories to suit a range of channels, and ensuring our voice is consistent, credible and impactful, to be responsible for owning, shaping, delivering and protecting the organization’s voice — both internally and externally.
• Lead communications that connect people to purpose - whether that’s employees, clients, prospects, or partners - and ensure every interaction reflects the business, brand and what they stand for.
• Act as the central point of contact for communications, working closely with leaders and key stakeholders across the business to bring ideas, products, initiatives and successes to life and market. This includes hosting webinars and all other commercial engagements as the voice of the business.
• With excellent judgement, confidence and curiosity, be a trusted advisor to the leadership and marketing team, and a key contributor to driving our brand, culture and engagement forward internally and externally.

The Ideal candidate:

• Will have a strong blend of commercial acumen and creative storytelling experience.
• Be adept at translating complex business and technical information into clear, engaging messaging tailored to different audiences.
• Whether delivering communications in person, on screen or in print, understand the nuances of each medium and use them to amplify the brand and mission.
• Thrive in a fast-paced environment, balancing strategic thinking with the ability to respond quickly and effectively to changing needs.
• Ideally have a background in energy, construction, education, sustainability or a related sector (advantageous but not required).

Essential Skills & Competencies required:

• Exceptional written and verbal communication skills, with the ability to craft compelling, audience-focused messaging across multiple formats (print, digital, in-person, video).
• Strategic thinking—able to connect communications activity with broader business goals and shape narratives that support commercial objectives.
• Strong editorial judgement - able to adapt tone, voice and content depending on audience, channel and context.
• Commercial awareness - understands business priorities and can translate complex or technical information into clear, engaging stories that drive action.
• Stakeholder engagement - confident working with and presenting to / or influencing senior leaders, cross-functional teams, and subject matter experts.
• Media relations expertise — experience building relationships with journalists, managing press enquiries, and securing positive earned media coverage.
• Crisis communication capabilities - able to respond calmly and effectively under pressure with clear, considered messaging and activation suggestions.
• Campaign and project management - highly organised, deadline-driven, and capable of managing multiple priorities at pace.
• Digital fluency - comfortable working across digital platforms including internal comms tools, social media, CMS systems and email platforms.
• Creative and innovative mindset - brings new ideas, challenges the status quo and continuously looks to improve how and what we communicate.
• Emotional intelligence and diplomacy - tactful, trustworthy, and empathetic in handling sensitive information or topics.

Qualification(s) required:

• A degree in Communications, Public Relations, Journalism, Marketing or a related field is preferred.
• Equivalent professional qualifications or industry certifications (e.g. CIPR, CIM, internal communications diplomas) with relevant professional experience will be considered.

Experience required:

• Minimum of 5 years’ experience in a B2B communications, PR or content leadership role, ideally within a fast-paced or mission-led organisation (Enterprise or PE-backed would be advantageous).
• Proven experience developing and delivering successful internal and external communication strategies.
• Experience working closely with commercial, product or sales teams to support launches, client engagement and business growth.
• Track record of managing media relations, award entries and thought-leadership programmes.
• Comfortable advising senior stakeholders and crafting executive-level messaging.
• Experience handling change and transformation communications (desirable but not essential).
• Background in energy, construction, education, sustainability or a related sector (advantageous but not required).

Knowledge required:

• Strong understanding of brand voice, tone and identity principles.
• Awareness of communication trends, employee engagement practices and evolving media landscapes.
• Knowledge of measurement approaches and tools to evaluate communication effectiveness.
• Familiarity with crisis and reputation management principles.

Personal Attributes required:

• Audience-focused – always considers how communications will be received, interpreted and acted upon by the end reader, listener or viewer.
• Collaborative by nature – enjoys working cross-functionally and thrives in a team environment, bringing people together around shared messages and goals.
• Resilient and adaptable – stays calm under pressure, embraces change and ambiguity, and can pivot messaging and priorities as needed.
• Proactive and solutions-focused – takes initiative, spots opportunities, and seeks out ways to improve communication approaches and outcomes.
• Credible and confident – able to engage senior stakeholders and challenge constructively, while building trust and influence across all levels of the organisation.
• Curious and growth-minded – stays informed about commercial best practice, trends and emerging channels; always looking to innovate and evolve communication.
• Detail-oriented – balances high standards for quality and accuracy with the ability to deliver quickly and effectively in a fast-paced environment.
• Creative storyteller – able to bring messages to life in fresh, inspiring ways that resonate with different audience types.

On offer: DOE £40k – £50k with an attractive company benefit package, reward scheme for great work done, career development.