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- Tasks: Manage high volume calls and assist with sales and return inquiries.
- Company: Leading auto parts company in Chester with a supportive team culture.
- Benefits: 23 days holiday, health plans, and professional growth opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Excellent customer service skills and ability to multi-task.
- Other info: Great environment for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading auto parts company in Chester is seeking a Customer Service Advisor to join their team. The successful candidate will manage high volume calls, assist with sales and return inquiries, and perform necessary administrative duties to ensure compliance.
Essential skills include:
- Excellent customer service
- Clear communication
- The ability to multi-task within a supportive team environment
Benefits include:
- 23 days holiday
- Health and wellness plans
- Opportunities for professional growth
Customer Experience Specialist in Chester employer: The Green Parts Specialists
Contact Detail:
The Green Parts Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist in Chester
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves managing high volume calls, try role-playing with a friend or family member. This will help you feel more confident and articulate when handling customer inquiries.
✨Tip Number 3
Show off your multi-tasking abilities! During interviews, share examples of how you've successfully managed multiple tasks at once. This will demonstrate that you can thrive in a busy environment like theirs.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're proactive and ready to take the next step in your career!
We think you need these skills to ace Customer Experience Specialist in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Experience Specialist role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Keep your language straightforward and professional, but don’t forget to add a touch of your own style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Green Parts Specialists
✨Know the Company Inside Out
Before your interview, take some time to research the auto parts company. Understand their products, values, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since the role focuses on customer experience, be ready to share specific examples of how you've handled customer inquiries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Practice Clear Communication
As a Customer Experience Specialist, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and skills without rambling.
✨Prepare for Multi-Tasking Scenarios
Given the high volume of calls and the need to juggle various tasks, think of scenarios where you've successfully multi-tasked in previous roles. Be prepared to discuss how you prioritise tasks and manage your time effectively, as this will demonstrate your ability to thrive in a busy environment.
