Sales Administrator in Sunderland

Sales Administrator in Sunderland

Sunderland Full-Time 25200 - 30800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support sales by managing customer records and ensuring smooth processes.
  • Company: Join a growing energy consultancy passionate about helping UK businesses.
  • Benefits: Competitive salary, bonuses, generous leave, and private healthcare.
  • Other info: Enjoy team events, training opportunities, and a fun office culture.
  • Why this job: Be part of a vibrant team and make a real impact in the energy sector.
  • Qualifications: Experience in admin or sales support, strong communication, and organisational skills.

The predicted salary is between 25200 - 30800 £ per year.

At Green Energy Advice Bureau, we’re passionate about helping UK businesses take control of their energy portfolios through expert advice, market knowledge, and tailored energy solutions.

As one of the UK’s growing energy consultancies, we work closely with businesses of all sizes to secure competitive energy contracts while delivering exceptional customer service.

Our success is built on the people behind the business.

We’ve created a high-performance environment where ambitious individuals are rewarded for their results, supported in their development, and given genuine opportunities to progress their careers.

About the Role

We’re looking for a highly organised and detail-oriented Sales Administrator to play a key role in supporting our sales function.

As an integral part of the team, you’ll be responsible for ensuring a seamless customer journey from the moment a sale is agreed through to successful completion.

Working closely with our Sales Consultants, you’ll accurately profile new customers, maintain and update CRM systems, prepare quotations and contract documentation, submit sales to energy suppliers, and provide end-to-end administrative support throughout the sales process.

This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering accurate, high-quality work, and enjoys being an essential part of a collaborative team.

Strong organisational skills, excellent communication, and the ability to manage your workload independently are key to succeeding in this position.

  • Daily Duties
  • Accurately maintain customer records across multiple CRM systems.
  • Obtain customer usage and contract information from energy suppliers.
  • Build and maintain strong relationships with suppliers and internal stakeholders.
  • Prepare customer contract documentation and complete all compliance and accuracy checks.
  • Submit completed sales to energy suppliers within required deadlines.
  • Provide administrative support to the sales team, ensuring smooth and efficient handovers.
  • Ensure all customer data is handled in line with company procedures and compliance requirements.
  • Work towards agreed KPIs, including accuracy and service level targets.
  • Develop a strong understanding of internal and supplier processes to deliver an efficient, compliant, and seamless customer journey.

What’s in it for You?

  • Competitive basic salary of £27,255 + monthly bonus
  • 23 days annual leave plus bank holidays off + additional wedding leave
  • Most of December off – FULLY PAID
  • Carry over unused annual leave or sell them back to the company
  • Private healthcare + EAP
  • Monthly broadband contribution of up to £40 – no strings attached
  • Free on-site parking
  • On-site canteen facilities with various snacks, Starbucks for £1 and unlimited FREE Redbull for all staff
  • Incentives & Culture
  • Team nights out, summer parties and Christmas celebrations
  • Incredible prizes including TVs, games consoles, watches and headphones
  • Wellbeing rewards including spa days, cinema vouchers and afternoon tea experiences
  • Referral bonus scheme worth up to £2,000
  • Vibrant office culture with monthly themes and regular competitions
  • Growth & Development
  • Fancy learning something new? We offer opportunities to have training courses and professional qualifications funded by us!
  • The chance to build a long-term career within a rapidly growing business

Skills & Experience Required

  • Proven experience in an administrative, sales support, or data entry role.
  • High level of accuracy and strong attention to detail.
  • Confident communicator – both written and verbal – with the ability to liaise internally and externally.
  • Strong organisational and time-management skills.
  • Able to work independently and take initiative.
  • Proficient in Microsoft Office (Excel, Outlook, Word).
  • Knowledge of CRM systems or customer onboarding processes.
  • Experience within the energy or utilities industry (desirable).

All conversations and applications will be treated with the strictest confidence.

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Sales Administrator in Sunderland employer: The Green Energy Advice Bureau Limited

At Green Energy Advice Bureau, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data & Insights Analyst, you will have access to continuous professional development opportunities and the chance to make a meaningful impact in the green energy sector. Our commitment to sustainability and employee well-being makes us an exceptional employer in this dynamic field.

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Contact Details:

The Green Energy Advice Bureau Limited Recruitment Team

We think you need these skills to ace Sales Administrator in Sunderland

Organisational Skills
Attention to Detail
Communication Skills
Time Management
CRM Systems Knowledge
Microsoft Office Proficiency
Sales Support Experience