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- Tasks: Streamline processes and enhance collaboration across departments to boost creativity and efficiency.
- Company: Join a vibrant marketing agency known for its amazing clients and healthy P&L.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and purpose-driven projects.
- Why this job: Make a lasting impact while working on exciting projects that matter to you and the community.
- Qualifications: Looking for a creative ops professional with experience in streamlining operations and enhancing team collaboration.
- Other info: Work closely with senior leadership and take ownership of your role in a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Absolutely brilliant and wonderful marketing agency needs your help. The work's great. The clients are amazing. The P&L is super healthy. However, following some hefty new wins and an increase in headcount, their trusted processes that used to work so well have started to falter. This is where you come in. Can you help restore order amid the chaos? Can you bring your expertise to guide the agency in evolving and maturing from an operational perspective?
We are in search of a creative ops professional to become the beating heart of this agency: no one on earth will have a better understanding of the agency's inner workings than you. Your mission will be to:
- Streamline processes across the agency, ensuring that creativity can thrive without being hindered by operational inefficiencies.
- Help the agency scale smoothly, enabling it to continue delivering exceptional results to its clients.
- Collaborate closely with all departments - not just creative, but client service, project management and strategy - to identify bottlenecks and areas for improvement.
- Firefight when needed, gate keep if required and always search for solutions.
- Develop robust systems that support the agency's growth, including owning and leading resourcing.
- Take a genuine interest in The Work.
This is an opportunity to make a lasting impact, driving both the agency's success and your own professional growth too. Reporting to the MD and working hand-in-hand with the wider SLT - FD, CD, Head of Account Management, Project Management Director - this is an exceptional opportunity to take ownership and stretch your ops chops. Icing on the cake: this agency mainly focuses on purpose-driven work. So you can feel good about that, too.
Creative Services & Agency Ops Manager employer: The Great & The Good
Contact Detail:
The Great & The Good Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Services & Agency Ops Manager
✨Tip Number 1
Familiarise yourself with the agency's current processes and identify any pain points. Understanding where the inefficiencies lie will allow you to propose targeted solutions during your discussions with the team.
✨Tip Number 2
Network with professionals in the creative ops field. Engaging with others who have faced similar challenges can provide you with insights and strategies that you can bring to the table when discussing your approach to streamlining processes.
✨Tip Number 3
Prepare examples of how you've successfully implemented operational changes in previous roles. Being able to share specific instances where you've made a positive impact will demonstrate your capability and confidence in handling the agency's needs.
✨Tip Number 4
Show genuine enthusiasm for the agency's purpose-driven work. Highlighting your passion for meaningful projects can resonate well with the team and show that you're not just looking for a job, but are invested in their mission.
We think you need these skills to ace Creative Services & Agency Ops Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Creative Services & Agency Ops Manager position. Tailor your application to highlight how your experience aligns with these needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise your previous roles in creative operations or agency management. Provide specific examples of how you've streamlined processes, collaborated across departments, and contributed to operational improvements.
Demonstrate Passion for Purpose-Driven Work: Since the agency focuses on purpose-driven projects, express your enthusiasm for this type of work in your application. Share any relevant experiences or projects that reflect your commitment to meaningful outcomes.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also conveys your understanding of the agency's mission. Use this opportunity to illustrate how you can be the 'beating heart' of the agency and drive its success.
How to prepare for a job interview at The Great & The Good
✨Showcase Your Operational Expertise
Be prepared to discuss your previous experiences in streamlining processes and improving operational efficiency. Highlight specific examples where you've successfully identified bottlenecks and implemented solutions that enhanced creativity and productivity.
✨Demonstrate Collaborative Skills
Since the role requires close collaboration with various departments, be ready to share instances where you've worked effectively with cross-functional teams. Emphasise your ability to communicate clearly and foster teamwork to achieve common goals.
✨Express Passion for Purpose-Driven Work
This agency values purpose-driven projects, so convey your enthusiasm for working on meaningful campaigns. Share any relevant experiences or personal motivations that align with their mission, showing that you genuinely care about the work you'll be doing.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your problem-solving skills. Think through potential challenges the agency might encounter and articulate how you would approach resolving them, demonstrating your proactive mindset and resourcefulness.
