At a Glance
- Tasks: Welcome guests and provide top-notch service in a luxurious environment.
- Company: Join the award-winning team at the five-star Merchant Hotel, Belfast.
- Benefits: Enjoy shared service charge, a complimentary overnight stay, and your birthday off!
- Other info: Be part of an equal opportunities employer committed to excellence.
- Why this job: Kickstart your career in hospitality with opportunities for growth and skill development.
- Qualifications: 12 months experience in a similar role; five-star experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Host to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award‑winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!
What’s in it for you:
- Excellent service charge shared across the team.
- An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
- Your birthday off!
- Paid breaks.
Essential Criteria:
- 12 months experience working in a similar role.
Desirable Criteria:
- Experience working within a five-star setting.
The Merchant Hotel is an equal opportunities employer.
The Great Room Host employer: The Great Room (The Merchant Hotel)
The Merchant Hotel in Belfast is an exceptional employer, offering a vibrant work culture that prioritises excellence in hospitality and customer service. With a strong focus on employee growth, our team members enjoy career progression opportunities, shared service charges, and unique perks like an overnight stay with dinner for two, as well as a day off for their birthday. Join us to be part of an award-winning team where your skills are recognised and valued.
Contact Details:
The Great Room (The Merchant Hotel) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land The Great Room Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Great Room (The Merchant Hotel). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Great Room (The Merchant Hotel)
Don't be shy about reaching out to The Great Room (The Merchant Hotel) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace The Great Room Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Great Room (The Merchant Hotel) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Great Room (The Merchant Hotel)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
