Front of House Assistant

Front of House Assistant

Full-Time 17000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, deliver exceptional hospitality, and create a vibrant atmosphere.
  • Company: Join the energetic Chickpea Group, known for great food and drinks.
  • Benefits: Competitive pay, team discounts, birthday vouchers, and structured training.
  • Other info: Enjoy team outings and real opportunities for career growth.
  • Why this job: Be part of a growing team where your contributions truly matter.
  • Qualifications: Experience in hospitality and a passion for food and people.

The predicted salary is between 17000 - 28000 £ per year.

Location: The Great Decoy, Hurstbourne Tarrant.

Job Type: full time or part time

Salary: £8.20 - £13.50 per hour - dependant on age and experience

Join the Chickpea Group Team! We’re on the hunt for experienced, motivated Front of House Assistants to join our brilliant team at The Great Decoy. If you love great food, proper drinks, and looking after people like they’re guests in your own home then you’ll fit right in. We’re all about doing things properly, paying attention to the little details, and delivering genuinely great hospitality every single time. We’re Chickpea Group, a growing collection of pubs with rooms and pizza spots across the Southwest. We’re energetic, ambitious, and building something special. Most importantly, our team members are at the heart of it all. Work with us and you’ll be surrounded by great people, with real opportunities to grow and move across the group.

Perks of Working with Us

  • A fair share of variable TRONC
  • 50% team discount across all our places
  • Monthly team rewards — we love celebrating wins
  • £100 birthday voucher — because your day matters
  • Employer pension contributions
  • Proper life-work balance with regular days off
  • Structured (but relaxed) training — service-based knowledge is key
  • Real opportunities to grow — we promote from within
  • Uniform provided
  • Supplier trips & team days out

What You’ll Be Doing

  • Welcoming guests with warmth, energy, and a big smile
  • Delivering exceptional hospitality from start to finish
  • Handling bookings, questions, and guest requests like a pro
  • Working closely with your team members to create a great vibe
  • Making sure every guest leaves happy (and keen to come back)

What We’re Looking For

  • Experience in a busy front of house or hospitality role
  • A genuine love for food, drink, and people
  • Someone who takes pride in getting things spot on
  • Positive, reliable, and ready to get stuck in
  • A natural team player with great energy

Front of House Assistant employer: The Great Decoy

At Chickpea Group, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Assistants can thrive. With competitive pay, generous team discounts, and a strong focus on employee growth, we ensure that every team member feels valued and has the opportunity to advance within our expanding collection of pubs and pizza spots. Join us at The Great Decoy in Hurstbourne Tarrant, where your passion for hospitality will be celebrated, and you'll be part of a dynamic team dedicated to delivering exceptional experiences.
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Contact Detail:

The Great Decoy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant

✨Tip Number 1

Network like a pro! Chat with friends, family, and even acquaintances about your job search. You never know who might have a lead on a Front of House Assistant position or can put in a good word for you.

✨Tip Number 2

Get social! Follow The Great Decoy and Chickpea Group on social media. Engage with their posts and show your enthusiasm for their vibe. It’s a great way to get noticed and demonstrate your passion for hospitality.

✨Tip Number 3

Prepare for the interview by practicing common questions. Think about how you’d showcase your experience in busy front of house roles and your love for food and drink. We want to see that energy and positivity shine through!

✨Tip Number 4

Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, we love seeing candidates who are keen to join our team at The Great Decoy.

We think you need these skills to ace Front of House Assistant

Exceptional Hospitality
Customer Service
Teamwork
Attention to Detail
Positive Attitude
Reliability
Communication Skills
Problem-Solving Skills
Time Management
Energy and Enthusiasm
Experience in Hospitality
Ability to Handle Bookings
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.

Tailor Your Application: Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience you have in hospitality and how it aligns with our values at Chickpea Group. We love attention to detail!

Keep It Clear and Concise: While we want to know all about you, keep your application clear and to the point. Use simple language and structure your thoughts well. This helps us get a quick sense of who you are and what you bring to the table.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Great Decoy!

How to prepare for a job interview at The Great Decoy

✨Know the Company

Before your interview, take some time to research The Great Decoy and the Chickpea Group. Understand their values, what they stand for, and their approach to hospitality. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Show Your Passion for Hospitality

During the interview, make sure to express your love for food, drink, and looking after people. Share specific examples from your past experiences where you went above and beyond to ensure guests had a great time. This will demonstrate that you align with their focus on delivering exceptional hospitality.

✨Prepare for Role-Specific Questions

Expect questions related to front of house scenarios, such as handling difficult guests or managing busy periods. Think of examples from your previous roles that highlight your problem-solving skills and ability to work under pressure. Practising these responses can help you feel more confident during the interview.

✨Bring Your Energy

The Great Decoy is looking for someone with great energy and a positive attitude. Make sure to convey your enthusiasm throughout the interview. A warm smile and friendly demeanour can go a long way in making a lasting impression on your interviewers.

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