At a Glance
- Tasks: Lead the front-of-house team and deliver exceptional service to guests.
- Company: Join Cubitt House, a collection of luxury London pubs with a vibrant atmosphere.
- Benefits: Enjoy competitive pay, discounts, free meals, and career development opportunities.
- Other info: Dynamic work environment with a focus on community and craftsmanship.
- Why this job: Be a key player in creating memorable dining experiences and enhancing hospitality.
- Qualifications: Previous hospitality experience and strong leadership skills are essential.
- Head Waiter - £15-£20/hr OTE (including tronc)
We’re looking for a Head Waiter to join the team at our Cubitt House Pub. As Head Waiter, you’ll be a key leader on the floor, delivering warm, attentive, and professional service to every guest while supporting the management team in driving exceptional service standards. You’ll help create memorable dining experiences, leading by example to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Deliver friendly, efficient, and professional service to all guests.
- Lead and support the front-of-house team throughout service.
- Maintain cleanliness and organisation of service areas.
- Collaborate with managers and kitchen teams to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Support the training and development of junior team members.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills and Experience
- Previous experience in a similar front-of-house hospitality role is essential.
- Strong leadership and communication skill
- Friendly, approachable, and professional attitude.
- Passion for delivering excellent customer service and guest experiences.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Confidence leading a section and supporting wider team operations.
- Full eligibility to work in the UK.
About Us
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences
What We Offer Our Head Waiters
- Access to our Career Pathway
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Group Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
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Head Waiter in City of Westminster employer: The Grazing Goat - Cubitt House
Cubitt House is an exceptional employer, offering a vibrant work culture that prioritises professional growth and development for its team members. As a Head Waiter, you'll enjoy access to fully funded training courses, a clear career pathway, and generous discounts across our luxury pubs, all while being part of a supportive and dynamic environment that values impeccable service and community spirit.
Contact Details:
The Grazing Goat - Cubitt House Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Grazing Goat - Cubitt House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Grazing Goat - Cubitt House
Don't be shy about reaching out to The Grazing Goat - Cubitt House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Grazing Goat - Cubitt House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Grazing Goat - Cubitt House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
