Personal Injury Handler

Personal Injury Handler in Sevenoaks

Sevenoaks Full-Time No home office possible

We are thrilled to welcome our first cohort for the PI Internal Academy. Before obtaining a full portfolio as a PI Handler, you will be sub-handling IC cases to build up your knowledge. As a Sub-Handler, your responsibility is to manage the LEX OIC injury file exclusively, while the main handler retains oversight of indemnity, liability, and all non-OIC/Injury related VF Tasks. This arrangement allows you to specialise in personal injury (PI) handling and develop your technical skills.

Role: Third Party Personal Injury Handler

Location: Sevenoaks with hybrid working / Remote

Working Hours: Monday to Friday 9:00am – 5:30pm, 37.5 hours per week

Salary: Between £27,500 and £34800 DOE plus £2000 annual bonus potential achieved quarterly

What you will be doing:

As a Sub-Handler, you are responsible for managing the personal injury journey through the Official
Injury Claim (OIC) portal via the LEX system. Your role includes:
• Manage ONLY the LEX file and the PI related Tasks
• Focus ONLY on the Schedules created by LEX and respond to each step in the process (SCNF
Review, Acceptance or Rejection of the claim, Liability Challenges, Stage 2 offers, Counter
Offers, Court Proceedings Packs, Acceptances and NVC packs)
• Develop Specialist Knowledge of the OIC and its processes
• Collaborate and build relationships with other areas of the business as they are going to be
the ones that will be guiding you on the progression of the claim.

Core Responsibilities